can't resolve Exchange server

[Michael Hutton]

I recently got blasted by blaster. My Office 2000 suite
ceased to function properly. The app cannot communicate
with the Exchange Server. I can resolve the server name
from a command prompt but when I try to "check Name" it
returns an error saying the Exchange Server is not
available. I have two questions. Is there a procedure
for doing a clean install? Is anyone else having this
problem.

 

[greg mansius [MSFT]]

Michael,

If you connecting with the Exchange server directly over the Internet then
port 135 is more than likely being blocked. Try doing a Telnet to the IP
address of your Exchange server over port 135. If you receive a connection
error then the port is blocked. If this is the case, then your options
include:

1. use a VPN connection
2. use OWA
3. use a Terminal Server connection.

Hope this helps.