Can't restore backup identities

[todd]

Old hardware: iBook G4
Old version of Office: 11.0.0

New hardware: MacBook
New updated version of office: 11.0.0

After the iBook got ripped off, I bought the MacBook, but my 1.1 gig
backed up database will not open on my version of Office 2004 on the
new MacBook.

I get the message: "This identity cannot be opened with this version of
Entourage." (?)

I've verified (and it's OK), compacted and rebuilt the database, and
it's still not able to open. I've got a copy of the Paul Berkowitz
Export/Import Entourage app (great addition to Entourage by the way),
but I can't get the identity into .txt files to import.

Any help would be GREATLY appreciated.

Thanks,

Todd Buckton

 

[Diane Ross]

Old hardware: iBook G4
Old version of Office: 11.0.0

New hardware: MacBook
New updated version of office: 11.0.0

After the iBook got ripped off, I bought the MacBook, but my 1.1 gig
backed up database will not open on my version of Office 2004 on the
new MacBook.

I get the message: "This identity cannot be opened with this version of
Entourage." (?)

I've verified (and it's OK), compacted and rebuilt the database, and
it's still not able to open. I've got a copy of the Paul Berkowitz
Export/Import Entourage app (great addition to Entourage by the way),
but I can't get the identity into .txt files to import.

Any help would be GREATLY appreciated.

Try updating Entourage. Under Help in the Menu bar select "Check for
updates". BTW, the current version is 11.2.5.

 

[todd]

That did it!

That's twice you've saved me Diane....Thnaks!

Todd