Can't Run Outlook 2003 after faulty Beta install

[Millerstale]

I stupidly tried to install Outlook 2007 Beta on an unsupported OS (Windows
2000) and now when I run Outlook 2003 get the message:

"The procedure entry point SetDllDirectoryA could not be located in the
dynamic link library KERNEL32.dll"

followed by

"Cannot start Microsoft Office Outlook. MAPI32.dll is corrupt or the wrong
version. This could have been caused by installing other software. Please
reinstall Oulook."

I've uninstalled and reinstalled many times Office 2003 and have changed
Kernel32.dll back to a previous version from outside the OS. Problem still
present. Any pointers?

Thanks!

 

[Milly Staples - MVP Outlook]

Completely uninstall Office 2003 (not just Outlook) and then run the Windows
Installer Cleanup Utility. Then try reinstalling Office 2003. And never
run beta code on an unsupported and/or production machine again.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Millerstale asked:

| I stupidly tried to install Outlook 2007 Beta on an unsupported OS
| (Windows 2000) and now when I run Outlook 2003 get the message:
|
| "The procedure entry point SetDllDirectoryA could not be located in
| the dynamic link library KERNEL32.dll"
|
| followed by
|
| "Cannot start Microsoft Office Outlook. MAPI32.dll is corrupt or the
| wrong version. This could have been caused by installing other
| software. Please reinstall Oulook."
|
| I've uninstalled and reinstalled many times Office 2003 and have
| changed Kernel32.dll back to a previous version from outside the OS.
| Problem still present. Any pointers?
|
| Thanks!

 

[Millerstale]

Thanks for the tip.. I'll try to do better. In actual fact I rolled back to
an image I had prior to the install in the end.

 

[Patrick Schmid]

How did you even manage to install it on Windows 2000? Did setup run
completely? Did it fail? If yes, when? What steps did you take in the
setup program?

Thanks,

Patrick Schmid
--------------
http://pschmid.net

Thanks for the tip.. I'll try to do better. In actual fact I rolled back to
an image I had prior to the install in the end.

Completely uninstall Office 2003 (not just Outlook) and then run the Windows
Installer Cleanup Utility. Then try reinstalling Office 2003. And never
run beta code on an unsupported and/or production machine again.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Millerstale asked:

| I stupidly tried to install Outlook 2007 Beta on an unsupported OS
| (Windows 2000) and now when I run Outlook 2003 get the message:
|
| "The procedure entry point SetDllDirectoryA could not be located in
| the dynamic link library KERNEL32.dll"
|
| followed by
|
| "Cannot start Microsoft Office Outlook. MAPI32.dll is corrupt or the
| wrong version. This could have been caused by installing other
| software. Please reinstall Oulook."
|
| I've uninstalled and reinstalled many times Office 2003 and have
| changed Kernel32.dll back to a previous version from outside the OS.
| Problem still present. Any pointers?
|
| Thanks!