S
surreal
Dear Sirs,
after installing Office 2007 SP2 I can't save Word/PowerPoint files to PDF
anymore.
More specifically, I can't export to PDF if the file contains embedded
objects like equations; if the file is purely Word, or purely PowerPoint,
export to PDF works, otherwise it fails at the end of the conversion with an
error message like "The export failed due to an unexpected error."
I found the hotfix for such a problem on kb958137; after extracting the
hotfix, it started and tried to detect the "installed product", and it
stopped claiming that "the product" was not installed.
I figure out that this may depend on the fact that kb958137 was released
before SP2, so the version of some file/component might have changed in the
meanwhile.
What can I do next to solve this problem? I don't want to install other
PDF-writing software, I felt comfortable with "Save as PDF".
Needless to say, I also tried to uninstall/install SaveAsPDFandXPS or
SaveAsPDF, but nothing changed.
Thanks in advance
surreal
after installing Office 2007 SP2 I can't save Word/PowerPoint files to PDF
anymore.
More specifically, I can't export to PDF if the file contains embedded
objects like equations; if the file is purely Word, or purely PowerPoint,
export to PDF works, otherwise it fails at the end of the conversion with an
error message like "The export failed due to an unexpected error."
I found the hotfix for such a problem on kb958137; after extracting the
hotfix, it started and tried to detect the "installed product", and it
stopped claiming that "the product" was not installed.
I figure out that this may depend on the fact that kb958137 was released
before SP2, so the version of some file/component might have changed in the
meanwhile.
What can I do next to solve this problem? I don't want to install other
PDF-writing software, I felt comfortable with "Save as PDF".
Needless to say, I also tried to uninstall/install SaveAsPDFandXPS or
SaveAsPDF, but nothing changed.
Thanks in advance
surreal