Can't Save or Save As in Office 2004 - Help!

[Stephen]

I have a new iMac G5 and recently installed Office 2004 for Macs.
Whenever I try to save a file in any of the Office applications I get
the spinning colored pinwheel and eventually I have to force quit the
application. Saving works fine in the Apple applications.
This is a real problem. Can anyone help?

 

[Daiya Mitchell]

Usually such reproducible problems respond to one of the standard
troubleshooting methods. See the troubleshooting topics listed here:
http://www.mcgimpsey.com/macoffice/index.html#macoffice

 

[Stephen]

Thanks, I will give that a try. There are a number of things listed on
that link, so if anyone knows specifically which one will work, that
would be great. It's 11:00 here, so I'll get on this sometime tomorrow.

 

[Daiya Mitchell]

Preference files are always a good place to start troubleshooting, for any
Mac application. But I haven't a clue what specifically might be causing
your problem--let us know if you figure it out.

 

[Stephen]

Well I tried everything in the link and nothing worked. However, I
think I have found the problem, but it makes no sense to me. I keep my
screen resolution pretty low because I don't see so well. I discovered
that if I increase the resolution the save functions work just fine.
Now why would that be? And is there any way around it?

 

[JE McGimpsey]

Well I tried everything in the link and nothing worked. However, I
think I have found the problem, but it makes no sense to me. I keep my
screen resolution pretty low because I don't see so well. I discovered
that if I increase the resolution the save functions work just fine.
Now why would that be? And is there any way around it?

Office 2004's minimum screen resolution is 1024 x 768 (see

http://www.microsoft.com/mac/howtobuy.aspx?pid=sysreq

for details).

Perhaps you can use the OS X System Preferences/Universal Access/Seeing
zoom options instead of adjusting the screen resolution.

 

[imclaudia]

I've had this problem. It drove me nuts. You ghave to go to the
mactopia.com site and download and istall version 11.1.0 it fixes that
problem. It worked for me and all in my office.

 

[JE McGimpsey]

I've had this problem. It drove me nuts. You ghave to go to the
mactopia.com site and download and istall version 11.1.0 it fixes that
problem. It worked for me and all in my office.

Thanks for the feedback!