Can't save Word Settings

[Holger Simon]

Hello,

I have installed Office 2007 on a Terminal-Server. If a user change
settings(e.g. Toolbar), these settings are not saved. I deleted the
normal.dotm, but it doesn't help. It seems that the settings are not written
in the Registry, on other machines the Key
HCU\Software\Microsoft\Office\12.0\Word\Data\Settings changed, here it seems
not.

Kind regards

Holger Simon

 

[Renee]

Which settings in particular? If they are adding items to the Quick Access
Toolbar, for example, the settings are saved in an XML file stored in their
user settings folder. i.e. <username>\Local Settings\Application
Data\Microsoft\OFFICE

Look in this location for a "word.qat" file after changes have been made.

If you are talking about other settings, can you specify which settings are
not being saved?