Can't search using find a recipient

[Charlene]

I can't search using "find a recipient" function. Comes up that the search
item isn't there. But if I go into "edit recipient list" then use the "find"
function there it can find the recipient and opens it. It works just seems
weird. Anyone else had this? Thanks.

 

[Charlene]

Hi Cindy

In Word 2003. Step 5 of 6 in creating a mail merge, you can preview your
letters. The first option is to "Find a recipeient" which is used to locate
a specific field in the merged letter and the second is to "Edit recipient
list" where you can change who's showing on that list. When I search using
the "Find a recipient" the field is showing but Word can't find the letter.
When I search using "Edit recipient list" the letter is opened behind the
search screen. It is useable but more of a work-around rather than the
correct way of using the search function. Was just curious if anyone else
has had this, couldn't find anything online. Thanks.

Charlene

 

[Cindy Meister]

Hi Charlene

OK, I just tested in Word 2003 and the little box when you click on the
"Find Recipient" link in the Mail Merge Wizard task pane does work for me. If
I have "any field" activated, it finds whatever I type in the box. If I
activate "this field", then choose a field from the list, it also works.

Assuming, of course, that what I type actually exists in the data.

For my test, I used a database created in Word (this would be an Access
database), and I linked up using the default OLE DB method.

FWIW, I know the functionality doesn't work if you try to use it in a macro.
So you might try this, to see if that's an issue in your case:

1. close Word

2. Hold down CTRL and start Word again. This puts it into Safe Mode, which
may look a bit odd.

3. Open a mail merge document where you've had this problem, and see if it
still occurs, or if it works correctly. But do be sure that what you're
looking for does actually exist, just the way you're typing it, in the data!
Word won't "guess" or look for a best match, or anything like that.

-- Cindy