Can't see data on "View MY Task" page for specific user

J

Joe

I am using Project Server with a team of about 60 people, who are all within
the same network and in the same building. Only one user is having trouble
getting the “View MyTask†or the “Project Center†page to display any data.
These are the only two pages I gave all users access to. The home page opens
up and displays the appropriate data with no problem; it’s only on the two
other pages. First a blank screen appears for about 40 seconds, then the
page displays with no data and a message that says “loading data…â€, then the
session ends and never shows any data. The internet and network settings on
this machine are the same as all of the other users, who are having no issues
at all. I am also able to log on as this user on my other machine with no
problems. It appears to be an isolated issue with the machine, I am thinking
it has nothing to do with Project Server at all, but figured I would ask
anyway. Incidentally, all other applications work fine, but the user did say
everything seems a very sluggish. I guess I am wondering what to ask the
Help Desk department to do.
 
C

Chris Marriott

Joe

Just a thought but try re-installing the Project Web Access Client

Remove the following activeX objects from the internet explorer

Pj11enuC Class
PjAdoInfo3 Class

Open internet explorer without accessing the Project Server
Go to tools > internet options
On the general tab select the Setting button in the Temporary Internet files
section
In the Settings dialog box select thew view objects button

Remove the files as above (no others)
Click ok until you are back in Explorer

Close Internet Explorer
Open Internet Explorer and ensure the security settings are the same as
those that are working ok
Point to the Project Server URL

You will go through the Install process again

If you experience the same issues - let me know

Hope this helps
--
Regards


Chris Marriott - PMP MCSE MCDBA
UK - EPM Consultant & Trainer
 
M

mj

I am having the exact problem. The user account works fine on other
computers. I tried unistalling the PWS plug-ins but when I reconnect to the
server it will only install the Pj11enuC plug-in and not the PJAdoInfo3. Did
you solve your problem?

mj
 

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