Can't select anything inside the text area...

[kmccarty]

I can't remember the exact time it started happening or anything that may
have caused it, but I can't select anything inside of the text area with my
mouse or scroll down using my mouse in Word 2007 anymore. I can still edit
text and do various things without clicking, but I can't right click to spell
check, select words, click to type inside text boxes or anything else. Anyone
know what might be wrong?

 

[kmccarty]

Additionally, every time I close it tells me Word has stopped working and
tries to restore my file.

 

[Terry Farrell]

It is either an incompatible third party add-in or a registry error. Try the
latter first by deleting the DataKey which will recreate itself when you
Word is relaunched.

Run Regedit and delete: HKEY_CURRENT_USER\Software\Microsoft\Office\version
number\Word\Data

 

[kmccarty]

I ran the regedit but the only file in the microsoft\office\word folder was a
default that couldn't be deleted. There was a microsoft\office\12\word folder
and I deleted everything in there that I could (default and some other file
could not be deleted) but there was no change when I opened word. Thanks for
the help and quick response. Next suggestion?

 

[Terry Farrell]

What version of Word are you using?

Terry

I ran the regedit but the only file in the microsoft\office\word folder was
a
default that couldn't be deleted. There was a microsoft\office\12\word
folder
and I deleted everything in there that I could (default and some other
file
could not be deleted) but there was no change when I opened word. Thanks
for
the help and quick response. Next suggestion?

 

[kmccarty]

Microsoft Office 2007, running Vista. I've downloaded the service pack
(office and vista) but that didn't change anything.

 

[Terry Farrell]

The DataKey MUST be in the registry: it cannot work at all without a
DataKey. You need to find and delete it.

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data

Terry

 

[kmccarty]

It worked. You truly are the Windows MVP. Thanks a bunch.

 

[Linda]

I have exactly the same version of Office and am also on Vista, and have
exactly the same problem. I followed these directions, deleted that
entry.... but when I opened word to try it again, it still had the same
problem. Any ideas?

Linda.