Can't select Contacts as my Address Book

[Heidi]

I recently purchased a new computer which runs Windows XP Home edition. I was running Office 2000 on my old machine and synchronizing with an iPAQ via Microsoft Active Synch. While I saved my .pst file and installed it on the new computer, Outlook would not recognize it. So rather than fight it, I just synched my iPAQ with the computer and had all the Contacts, Calendar etc, downloaded from my handheld. This works perfectly (other than not getting my old emails). But this morning I tried to send an email and hit the To: button...there was no address book listing. I highlighted Contacts on the Folder List, hit File, Folder, Properties, Outlook Address Book and the box to show Contacts as an Address Book is greyed out and I can't select it. Nothing I have tried will allow me to add the Contacts as my address book. This is the only address book I have on the computer

Any help would be greatly appreciated
Heidi

 

[Russ Valentine [MVP-Outlook]]

Did you add the Outlook Address Book Service to your profile?
--
Russ Valentine
[MVP-Outlook]

I recently purchased a new computer which runs Windows XP Home edition. I

was running Office 2000 on my old machine and synchronizing with an iPAQ via
Microsoft Active Synch. While I saved my .pst file and installed it on the
new computer, Outlook would not recognize it. So rather than fight it, I
just synched my iPAQ with the computer and had all the Contacts, Calendar
etc, downloaded from my handheld. This works perfectly (other than not
getting my old emails). But this morning I tried to send an email and hit
the To: button...there was no address book listing. I highlighted Contacts
on the Folder List, hit File, Folder, Properties, Outlook Address Book and
the box to show Contacts as an Address Book is greyed out and I can't select
it. Nothing I have tried will allow me to add the Contacts as my address
book. This is the only address book I have on the computer.

 

[Russ Valentine [MVP-Outlook]]

Not possible. There is no "grey out" there.
List the steps you used. Post your mail support mode as well, since you're
using Outlook 2000.