Can't send as e-mail attachment

B

Brenna

I have MS Office Home & Student. I am unable to send my document as an
e-mail attachment. Also, I can't save as PDF. The options are not
available. On the send option, the only one I can use is fax. How can I fix
this?
 
B

Brenna

Thanks. I have downloaded the add-in and it doesn't work. How do I set a
mail client as default?
 
S

Suzanne S. Barnhill

In Control Panel | Internet Options | Programs: E-mail, choose the
appropriate program, then click OK.
 
B

Brenna

Hi Suzanne. I tried everything you mentioned, however, I still can't send a
document from my Word to an e-mail recipient. I also downloaded the add-in,
and it doesn't show up either/ to save as pdf. I'm at a total loss. It was
working last week, but now it isn't.
Thanks.
Brenda
 
S

Suzanne S. Barnhill

What email client do you use? I use Outlook Express, and when I choose
Office Button | Send | E-mail, I get an email message with the document
attached.

When you downloaded the PDF add-in, did you choose Run or Save? If the
latter, you need to navigate to the folder where you saved the .exe file and
double-click to install it. When I did that, I got PDF as an option on my
Save As menu.
 
B

Brenna

I use Outlook Express as well. When I do the same steps you stated, the
only option I can select is Internet Fax. The E-mail and E-mail as PDF
attachment can't be selected. I'm so very confused. It did work, but now it
doesn't. Not sure what happened. I truly appreciate all you have helped me
with.
Brenna
 
B

Brenna

With the add-in, I did run. It comes up Publish and save as PDF. I don't
want to publish the documents. Just save as PDF to my system.
 
S

Suzanne S. Barnhill

I think "Publish" is just jargon. All you're doing is saving in PDF format.
The dialog that comes up is similar to the Save As dialog.
 
S

Suzanne S. Barnhill

And you have selected Outlook Express as your default mail client in
Internet Options? One other step that might help: in OE, go to Tools |
Options | General, and if the Make Default button is enabled, click it (the
button will be dimmed if it says that OE is already the default mail
handler).
 
J

Julie Wells (South Africa)

Hi Ladies
I am having the same problem as Brenna. I even have the envelope icon in the
taks bar and it is dulled. I was running MS Office Ultimate but now I have
loaded the student and home edition and sicne then I can't email as an
attachment. When I had finished installing the new Office, OE was no longer
my mail handler but I immediately changed that (it prompts you to). I have
checked the Internet Options and the OE Options list. It is definitely
Windows' default. Now waht?

Also - can anyone tell me how to do the old function that Office had where
yu clicked on an envelope and it converted the document in layout view into a
message? That is waht I really need, the other one is not important really.
 
G

Graham Mayor

The address book function requires Outlook to be the default e-mail
application. The student version of Office does not include Outlook.

The "E-mail" command is missing or is unavailable in Excel 2007, in
PowerPoint 2007, or in Word 2007
http://support.microsoft.com/kb/918792

--
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Graham Mayor - Word MVP


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A

amom0338

Brenna said:
I have MS Office Home & Student. I am unable to send my document as an
e-mail attachment. Also, I can't save as PDF. The options are not
available. On the send option, the only one I can use is fax. How can I fix
this?
 

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