Can't send attachments - "The system cannot find the file specified"

[Kozmo]

I get the message "The system cannot find the file specified" whenever I try
to send or forward an email with an attachment or embedded file via OL2000
on an XP machine.



Brian Tillman and F.H. Muffman have helped on this on a previous thread -
some of this progress is thanks to them. I'm condensing that thread and
casting the net again.



I recently reformatted my HD and reinstalled everything. The problem started
shortly after that.

The problem occurs whether I attach or embed a file. A file is sent and can
be opened but it is empty. I have tried sending from different locations
including Desktop. I can open the files fine in their applications and I can
even open the file fine from the email embedment before I send it.



After I reinstalled Office I did an Outlook settings backup recovery to try
to get my settings back that had been saved before the reformat. That
recovery failed and caused my machine to hang up at the time. Then I rolled
the XP settings back.



F.H. Muffman suggested I make sure OutlookSecureTempFolder key in something
like hkey_current_user\Software\Microsoft\Office\9.0\Outlook\Security. That
registry path does not exist; I search for OutlookSecureTempFolder in the
registry and find nothing. That path does exist on another machine of mine
with similar installations of Office 2k and XP. The Security folder and
about a dozen other registry folders on the other machine do not exist on
the machine with the problem.



I have scanned for viri with three virus/spyware/malware scanners and have
McAfee Security System active. I have temporarily disabled McAfee firewall
to see if it would help; no change. I don't use XP firewall.

I have done Office "detect and repair" twice. The program runs successfully
but there is no change.

I have uninstalled and re-installed Office. Again, no change.

Finally, I have uninstalled Office, ran RegistryMechanic from PCTools,
reinstalled Office. No change.



I'm frustrated (nothing new). Any ideas what to try next?

Thanks - Kozmo

 

[Roady [MVP]]

If your virus scanner integrates with Outlook disable this integration and
try again.

 

[Kozmo]

I'm not sure what you mean by "integrates." I use McAfee. It scan incoming
and outgoing emails. I temporarily stop email scanning and send an email
with an attachment. No change.

If your virus scanner integrates with Outlook disable this integration and
try again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I get the message "The system cannot find the file specified" whenever I
try to send or forward an email with an attachment or embedded file via
OL2000 on an XP machine.



Brian Tillman and F.H. Muffman have helped on this on a previous thread -
some of this progress is thanks to them. I'm condensing that thread and
casting the net again.



I recently reformatted my HD and reinstalled everything. The problem
started shortly after that.

The problem occurs whether I attach or embed a file. A file is sent and
can be opened but it is empty. I have tried sending from different
locations including Desktop. I can open the files fine in their
applications and I can even open the file fine from the email embedment
before I send it.



After I reinstalled Office I did an Outlook settings backup recovery to
try to get my settings back that had been saved before the reformat. That
recovery failed and caused my machine to hang up at the time. Then I
rolled the XP settings back.



F.H. Muffman suggested I make sure OutlookSecureTempFolder key in
something like
hkey_current_user\Software\Microsoft\Office\9.0\Outlook\Security. That
registry path does not exist; I search for OutlookSecureTempFolder in the
registry and find nothing. That path does exist on another machine of
mine with similar installations of Office 2k and XP. The Security folder
and about a dozen other registry folders on the other machine do not
exist on the machine with the problem.



I have scanned for viri with three virus/spyware/malware scanners and
have McAfee Security System active. I have temporarily disabled McAfee
firewall to see if it would help; no change. I don't use XP firewall.

I have done Office "detect and repair" twice. The program runs
successfully but there is no change.

I have uninstalled and re-installed Office. Again, no change.

Finally, I have uninstalled Office, ran RegistryMechanic from PCTools,
reinstalled Office. No change.



I'm frustrated (nothing new). Any ideas what to try next?

Thanks - Kozmo

 

[Kozmo]

I forgot to mention that the problem happens regardless of how I attach a
file. It also happens whenever I try to forward an email with an attachment.

Kozmo

 

[Roady [MVP]]

Integration means that it has an add-in that ties into Outlook. Merely
disabling the scan function isn't enough. See the documentation of McAfee on
how to disable the integration completely.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I'm not sure what you mean by "integrates." I use McAfee. It scan incoming
and outgoing emails. I temporarily stop email scanning and send an email
with an attachment. No change.

If your virus scanner integrates with Outlook disable this integration
and try again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I get the message "The system cannot find the file specified" whenever I
try to send or forward an email with an attachment or embedded file via
OL2000 on an XP machine.



Brian Tillman and F.H. Muffman have helped on this on a previous
thread - some of this progress is thanks to them. I'm condensing that
thread and casting the net again.



I recently reformatted my HD and reinstalled everything. The problem
started shortly after that.

The problem occurs whether I attach or embed a file. A file is sent and
can be opened but it is empty. I have tried sending from different
locations including Desktop. I can open the files fine in their
applications and I can even open the file fine from the email embedment
before I send it.



After I reinstalled Office I did an Outlook settings backup recovery to
try to get my settings back that had been saved before the reformat.
That recovery failed and caused my machine to hang up at the time. Then
I rolled the XP settings back.



F.H. Muffman suggested I make sure OutlookSecureTempFolder key in
something like
hkey_current_user\Software\Microsoft\Office\9.0\Outlook\Security. That
registry path does not exist; I search for OutlookSecureTempFolder in
the registry and find nothing. That path does exist on another machine
of mine with similar installations of Office 2k and XP. The Security
folder and about a dozen other registry folders on the other machine do
not exist on the machine with the problem.



I have scanned for viri with three virus/spyware/malware scanners and
have McAfee Security System active. I have temporarily disabled McAfee
firewall to see if it would help; no change. I don't use XP firewall.

I have done Office "detect and repair" twice. The program runs
successfully but there is no change.

I have uninstalled and re-installed Office. Again, no change.

Finally, I have uninstalled Office, ran RegistryMechanic from PCTools,
reinstalled Office. No change.



I'm frustrated (nothing new). Any ideas what to try next?

Thanks - Kozmo