cant send email but can recieve

C

chuck

cant send any email but can recieve ok. get the following error no matter
what the address isThe connection to the server has failed. Subject 'test',
Account: 'pop.secureserver.net', Server: 'smtp.starfieldtech.com', Protocol:
SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number:
0x800CCC0E?
 
C

chuck

this is chuck again. forgot to say it started after we got our verizon
internet security suite working. i have tried to turn off email scanning but
didnt help.
 
V

VanguardLH

chuck said:
cant send any email but can recieve ok. get the following error no matter
what the address isThe connection to the server has failed. Subject 'test',
Account: 'pop.secureserver.net', Server: 'smtp.starfieldtech.com', Protocol:
SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number:
0x800CCC0E?

So, is StarFieldTech your e-mail provider used to send your outbound e-mails
(versus SecureServer used to receive them)? You sure you are using the
correct IP name for the SMTP mail host?

telnet smtp.starfieldtech.com 25

returns no connection. There is nothing at that host listening on port 25.
There is no process on that host listening on port 587 (just in case your
e-mail provider changed from port 25 to 587). I can't even get a ping that
host; however, many hosts disable responding to pings. I can traceroute to
that host but it certainly appears that it is not listening for connections
on port 25 or 587.

Reread the setup instructions from your e-mail service provider (ESP) to
make sure you specified the correct host name for their SMTP mail host. If
you have it all the same as what they say, contact them and report that
their mail server is down.

Hell, I can't even visit their web page at http://www.secureserver.net/.
Says the site is currently not available. Guess they're doing maintenance.
https://email.secureserver.net/ is working (but I have no login to see how
far I can get, like to see if another "out to lunch" error page comes up).
 

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