Can't send email using earthlink account.

I

IT Mentor

I have a SBS 2003 Premum R2 server with clients using Outlook 2003.
Everyone can send and receive email with the accounts established in
Exchange 2003 sp2.
However, One user needs to have a pop3 account added to her oulook profile.
It's an earthlink account that requires authentication to send.
I have tried everything posted at earthlink to no avail.
She can receive but cannot send using the pop account.

Anyone have a suggestion?
 
I

IT Mentor

Yes, we tried every configuration documented for an email client.
The problem is not the email client, but rather how the servers are talking
to each other.
The user's account works fine at home with the same settings we are using at
the office.
We just can't send from the office.
We cannot get anyon from earthlink to comment or offer assistance.
I think their server is asking our server for confirmation of send and it
won't reply, thus the email is rejected.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Outlook Desktop (latest) stopped syncing IMAP accpounts from selfowned Mail server. 0
Repeated Requests for GSuite password when first Accessing Outlook 365 after system start 0
Change email account when using Word 2106 mail merge 1
Synchronization problems while moving folders to new email 1
Multiple email accounts 3
Can't send using Outlook 2003 and Connecter to hotmail 0
Using @ in comments: is there a way to get only one email? 0
set up a "send only" outlook email account 1

Top