Can't send email via Outlook

[Steve Shockley]

I hope someone has some insight on this. I suddenly lost
the ability to send email via OUTLOOK. I can recieve,
but not send. When I try to send, I get an error message:

Your message did not reach some or all of the intended
recipients.

Subject: test
Sent: 3/2/2004 5:47 PM

The following recipient(s) could not be reached:

Steve Shockley ([email protected]) on 3/2/2004 5:47
PM
553 To send mail, first check your mail with
a valid POP account; this prevents unauthorized SPAM
relaying. (#5.7.1)


This is happening on both my systems. I am running Win
XP and it's Outlook 2002. I think it may have begun
after the last Windows upgrade, but I'm not sure.
Interestingly, I can still send via NETSCAPE mail.

I have contacted my ISP to see if any changes have been
made at that end. However, with NETSCAPE working, I tend
to think it's an OUTLOOK/Windows/Microsoft issue.

Thanks in advance.
Steve S

 

[alison]

Reply
Hi Steve, I have been having similar problems with office
2000, mainly that nothing will go from my outbox (incoming
mail is fine) I get error message0x800xxx0f ie connection
unexpectedly terminated by the server. The ISP are adamant
that this is not their problem and say they have checked
their end several times.

I have tried to download the Outlook upgrades but the link
doesn't seem to be working. The downloads are
from 'microsoft office update' if you think it's worth a
try.
I have spent over 50 hours on this problem plus a windows
corruption I had ( and this after a £300 visit from
comp.engineers) and still I'm no further forward!
Good luck with yours.

 

[Tim M.]

I, too, am having a problem with sending outgoing mail.
I've seen a few posts about this problem. This just
happened to me yesterday (or perhaps the day before).

I've checked with my ISP - no problems there. I am using
XP, Outlook Express, and Norton Anti-virus.

My error message is different though. "An unknown error
has occurred. Subject 'Test', Account: '(deleted for
privacy)', Server: 'smtp.comcast.net', Protocol: SMTP,
Port: 25, Secure(SSL): No, Error Number: 0x800CCC0B"

Any help would be appreciated
Thanks!
Tim M.

 

[Brian Tillman]

Your message did not reach some or all of the intended
recipients.

Subject: test
Sent: 3/2/2004 5:47 PM

The following recipient(s) could not be reached:

Steve Shockley ([email protected]) on 3/2/2004 5:47
PM
553 To send mail, first check your mail with
a valid POP account; this prevents unauthorized SPAM
relaying. (#5.7.1)

This indicates you're not properly authenticating to your ISP's outgoing
server.

 

[Jeff Stephenson [MSFT]]

Go to the "Outgoing Server" tab for your account, check that your server
requires authentication, and select the "log into incoming server before
sending" option.