Can't send emails

[heina5531]

I am using entourage 2004 and I can't send any emails. I can receive emails just fine but I can never send them. I get an error message stating:

error -3253
Connection to the server failed or was dropped.

Can anyone help?

 

[Diane Ross]

I am using entourage 2004 and I can't send any emails. I can receive emails
just fine but I can never send them. I get an error message stating:

error -3253
Connection to the server failed or was dropped.

1. If you can receive but not send then you have a bad SMTP configuration
2. If you can send but not receive you have a bad POP or IMAP configuration

You can try re-entering info.
You can delete account and create a new one.
Using copy/paste can result in an extra space being added. Type carefully.
Check your Keychain for corruption.

If you want to see exactly what is failing, use a network monitor utility
like tcpflow.

Test your network with tcpflow. See directions here:

<http://www.entourage.mvps.org/troubleshoot/tcpflow.html>

Another application I ran into recently that does the same thing but has a
different interface.

EavesDrop....Let it capture some stuff then double-click any of the lines of
text in the main window to see more detail.

<http://www.baurhome.net/software/eavesdrop/index.html>

 

[heina5531]

Thank you so much!!! It was beginning to seem like I would never get that issue resolved. Now I have to fix my husbands problem with his Outlook. His email also gets held up in his outbox. Is there a similar tcpflow??

 

[Diane Ross]

Thank you so much!!! It was beginning to seem like I would never get that
issue resolved. Now I have to fix my husbands problem with his Outlook. His
email also gets held up in his outbox. Is there a similar tcpflow??

See this page for all versions:

tcpflow -- TCP Flow Recorder
<http://www.circlemud.org/~jelson/software/tcpflow/>