Can't send from Outlook 2003

[Scott]

I just installed and deployed an Exchange 2003 Server, with 150 clients.
Everyone is working fine (and has been for about a week) with the exception
of one client. The client is using Outlook 2003, and can receive mail from
the exchange server, but cannot send. No other protocols/mail types are being
used, only Exchange Server. The weird thing is, he CAN send from OWA. I tried
to uninstall the Outlook client and then reinstall it, but the problem
persists. Anyone ever seen this?

 

[Patricia Cardoza [Outlook MVP]]

What happens when he tries? Error messages? Do the emails get stuck in the
outbox? Cached mode?

--
Patricia Cardoza
Outlook MVP
Author - Special Edition Using Microsoft Office Outlook 2003
Lead Author - Access 2003 VBA Programmer's Reference
Author - Absolute Beginner's Guide to Microsoft OneNote 2003

http://blogs.officezealot.com/cardoza
http://www.cardozasolutions.com

 

[PEDRO TENIAS]

You can Try to unblock the Firewall if you have SP2 in your machine this. For
shortcoming Sp2 block the Firewall of mailing and reception of post office..

A lot of luck!!! 1

 

[Scott]

Cached mode, firewall turned off. There is no error, it just sits in the
Outbox, even if you press Send/Receive over and over.

 

[Scott]

Cached mode, firewall turned off. There is no error, it just sits in the
Outbox, even if you press Send/Receive over and over.

 

[Patricia Cardoza [Outlook MVP]]

Does this happen on all mesages?

I'd try turning off Cached mode first... just as a test. If that works, then
you can find the .ost file stored on the hard drive (that's the cache) and
delete it. Then try to re-enable cached mode.



--
Patricia Cardoza
Outlook MVP
Author - Special Edition Using Microsoft Office Outlook 2003
Lead Author - Access 2003 VBA Programmer's Reference
Author - Absolute Beginner's Guide to Microsoft OneNote 2003

http://blogs.officezealot.com/cardoza
http://www.cardozasolutions.com

 

[Scott]

I tried turning off cached mode, and it wouldn't send messages then either.
Should I try to delete the .ost file anyways?
It doesn't send any messages placed in the Outbox.