Can't send mail in Outlook Adelphia Mailbox

[TJ]

For the past few days, I have not been able to reply to or send messages from
Outlook in my Adelphia account. It worked fine for years, but suddenly I get
the following message every time I reply/send from Outlook. I can login into
the Adelphia website and send messages fine. I did a disk defrag a few days
ago, which is the only thing that is different.

My Hotmail account in Outlook works fine.

ERROR MESSAGE: 550 you are not allowed to send mail to

 

[Vijay]

Hi,
First authenticate the outgoing mail server and see if that works, its in
tools->email accounts->change(account specific) -> more settings -> outgoing
server.
if that doesn't work then uncheck the scan for outgoing mails in any
Antivirus program and check if you still have the same problem

 

[Vijay]

Hi,
First authenticate the outgoing mail server and see if that works, its in
tools->email accounts->next -> change(account specific) -> more settings ->
outgoing
server.
if that doesn't work then uncheck the scan for outgoing mails in the
Antivirus program and check if ur able to send mails.

 

[TJ]

All of those settings seem correct. When I try to test my Adelphia account
settings I get the following error. I have reentered the e-mail address
several times and I'm sure it is correct. Like I said before, this worked
fine for year. I removed all virus e-mail checks and that still didn't work.

ERROR: Unable to send test e-mail message, check e-mail address.

 

[TJ]

Vijay,

I forgot to mention that I have run all of my spyware, adaware and virus
programs to check for that problem.

 

[Vijay]

did u authenticate outgoing mail server ?

--
Vijay

All of those settings seem correct. When I try to test my Adelphia
account
settings I get the following error. I have reentered the e-mail address
several times and I'm sure it is correct. Like I said before, this worked
fine for year. I removed all virus e-mail checks and that still didn't
work.

ERROR: Unable to send test e-mail message, check e-mail address.