cant send mails with attachments

[Natasha]

Hi i am having a problem with sending mails with attachments, they wont go
and the attachment is only 64kb. There are no error messages it just says
preparing to send/receive. Does anyone know whats wrong

 

[JCEH]

No but I have EXACTLY the same problem.

Started a day or so ago. Looking at my updates log I see 6 updates have come
in the past day or so and to say I am suspicious is an understatement.

I can send with no attachments. Small attachment will go, EVENTUALLY. Large
attachments - just hang there forever.

Also, after 10 minutes of trying to send I start getting the synchronising
folders icon, which is odd because I use POP3 on a standalone PC.

It is driving me up the wall, hence my presence!

 

[Margie Malone]

I am having the same problem. I will scan documents or photos and then try
to send them via email and they get stuck in the "OUT" box and will not send.
I have deleted and tried again and they still do not go anywhere. These
have been PDF's and JPEG's. Have you all found a solution? thanks. Margie
Malone

 

[Brian Tillman [MVP - Outlook]]

I am having the same problem. I will scan documents or photos and then try
to send them via email and they get stuck in the "OUT" box and will not
send.
I have deleted and tried again and they still do not go anywhere. These
have been PDF's and JPEG's. Have you all found a solution?

The usual cause is scanning email with an antivirus program. If you do
that, uninstall your AV program and reinstall it without the mail scanning
feature. You'll still be just as safe.

 

[JCEH]

No, never fixed it as I assumed another update would come in soon enough to
fix it. Been using hotmail for attachments since!

I'll try Brian's suggestion when I've got time and see if it works...
assuming I can work out how to do it without stuffing my AV registration.

J

 

[Andre Hayward]

Hi
I'm having the same problem and sent a message yesterday but somebody in
this group is still of the opinion that I'm sending my questions to the wrong
group.

Anyway, I found that while a message with an attachment appears to be
blocked it is in fact sending multiple copies to the recipient - and this is
no joke if the attachment is 4MB in size. Somehow Outlook 2007 cannot detect
the end of an event if the attachment is scanned for virusses. This is a bug
in Outlook.

Then I found that BitDefender is scanning the outgoing e-mails and by
putting 2 and 2 together I uninstall BitDefender and Bob's youir uncle!

I don't blame BitDefender, I'm still blaming OUtlook 2007. I'm in the
process of upgrading on computers and at the same time downgrading on
software and M$ must be pleased with themselves for inventing Vista with the
knowledge that software other than M$'s will not be compatible with Vista. I
didn't have any problems with the very same BitDefender and XP.

Regards
Andre

 

[Brian Tillman [MVP - Outlook]]

Anyway, I found that while a message with an attachment appears to be
blocked it is in fact sending multiple copies to the recipient - and this
is
no joke if the attachment is 4MB in size. Somehow Outlook 2007 cannot
detect
the end of an event if the attachment is scanned for virusses. This is a
bug
in Outlook.

How is it a bug in Outlook? The scanner is causing the multiple copies to
be sent.

Then I found that BitDefender is scanning the outgoing e-mails and by
putting 2 and 2 together I uninstall BitDefender and Bob's youir uncle!

I don't blame BitDefender, I'm still blaming OUtlook 2007.

Your reasoning is faulty. Suppose you have a package to send and you load
it onto a truck. That truck delivers the package to an airplane to
transport it the rest of the way. The plane crashes and your package
doesn't get delivered. You're blaming the truck driver, saying he doesn't
know how to drive and that's what caused the plane to crash.

It has always been true that the simpler you make a process, the less likely
it is that something can fail in the process. Scanners that wedge
themselves between clients and servers always add complexity and thus
chances for disruption of possibly time-dependent protocols (and mail
protocols are time-dependent). If the add-in gets it wrong, even a little
bit, the process can fail, often in unusual ways. Have you ever heard of
the law of unintended consequences
(http://en.wikipedia.org/wiki/Unintended_consequence)?

I'm in the
process of upgrading on computers and at the same time downgrading on
software and M$ must be pleased with themselves for inventing Vista with
the
knowledge that software other than M$'s will not be compatible with Vista.

Huh? Do you think Microsoft deliberately plans on making new products
incompatible with other software? This is equivalent to saying that you
bought a new car (with, say, five lug nuts on the axles) and saying "I hope
the car manufacturer is pleased with themselves" because your old wheels
(with four lug holes) won't fit on the new car.

didn't have any problems with the very same BitDefender and XP.

That's like saying you're unhappy because old photographic film won't fit in
new digital cameras. It's completely illogical. Do you expect interfaces
never to change? That's not practical or desirable.

 

[JCEH]

I couldn't selectively turn off my antivirus software and because I have
client data on my machine was not willing to risk switching it off on
incoming traffic.

However, mysteriously a few weeks ago all my problems disappeared. Whether
it was a Microsoft update or the virus software I don't know but it is fixed.

As always with computers, patience is a virtue!

J

 

[Peter Foldes]

See the following
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
--
Peter

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