cant send some emails - Sending' reported error (0x800CCC6F)

[Scious]

I have had this problem with outlook in both Office xp and 2003.

Sometimes it simply wont send the odd email, sends others and leaves ones it
doesnt like in the outbox.

Sometimes if I create a new email and copy the contents it will send it -
sometimes not.

How do I fix this problem?


Task XXXX - Sending' reported error (0x800CCC6F) : 'Your outgoing (SMTP)
e-mail server has reported an internal error. If you continue to receive
this message, contact your server administrator or Internet service provider
(ISP). The server responded: 554 mail server permanently rejected message
(#5.3.0)'


Thanks
Mark

 

[duxinaro]

Mark

I went throug that yesterday. Sent messages were going to Outbox. Here is what I did to fix the problem. Go to Control Panel, open "Mail". Select "Properties." Delete and re-enter your information. Don't overlook the password (that was my problem). Select "Connection" and check Incoming (POP3) and Outgoing (SMTP) listings are correct. Select "Advanced" and see that your Port Server for Incoming (POP3) and Outgoing (SMTP) are correct. Mine are 25 and 110. Close. Go to your mail program and send a test email. If you have configured properly, test email will not go to the Outbox. If It does, go back to Control Panel, Mail, delete all your settings and re-enter them. Then send another test email That should do it

duxinar
Co-Conspirator of Make the World A Better Place

----- Scious wrote: ----

I have had this problem with outlook in both Office xp and 2003

Sometimes it simply wont send the odd email, sends others and leaves ones i
doesnt like in the outbox

Sometimes if I create a new email and copy the contents it will send it
sometimes not

How do I fix this problem


Task XXXX - Sending' reported error (0x800CCC6F) : 'Your outgoing (SMTP
e-mail server has reported an internal error. If you continue to receiv
this message, contact your server administrator or Internet service provide
(ISP). The server responded: 554 mail server permanently rejected messag
(#5.3.0)


Thank
Mar

 

[Scious]

This has not made any difference

Just to clarify the problem - it sends some emails and then the odd one it
wont send. It is still sending and receiving email while refusing to send
some other emails.

Mark

Mark,

I went throug that yesterday. Sent messages were going to Outbox. Here is

what I did to fix the problem. Go to Control Panel, open "Mail". Select
"Properties." Delete and re-enter your information. Don't overlook the
password (that was my problem). Select "Connection" and check Incoming
(POP3) and Outgoing (SMTP) listings are correct. Select "Advanced" and see
that your Port Server for Incoming (POP3) and Outgoing (SMTP) are correct.
Mine are 25 and 110. Close. Go to your mail program and send a test email.
If you have configured properly, test email will not go to the Outbox. If
It does, go back to Control Panel, Mail, delete all your settings and
re-enter them. Then send another test email That should do it.

 

[duxinaro]

Mark

Do you have multiple e-mail addresses? Did you recheck Properties for each address. I just had a message revert back to the Outbox and I know my settings in Properties are OK. I then re-clicked "Send Receive" and the message was sent. I see from reading a few posts that others are experiencing similar problems in Outlook 2003 and other Outlook programs. I have multiple e-mail accounts with different POP3 and SMTP settings. My question is why is the "Send" being selective about certain messages. Perhaps a MVP can enlighten us both. Curious, isn't it

duxinar
Co-Conspirator of Make the World a Better Plac

 

[Jeff Stephenson [MSFT]]

For some reason, the server to which you're trying to submit the message
doesn't like the message. Could you turn on diagnostic logging in your
Outlook 2003 (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300479) and post
the OPMLog.log file (preferably as an attachment) after you get this error?
I'm not sure that it will provide more information, but there's a chance.