Can't sendto/mailrecipient

[niuta]

I have a client with Windows XP SP2 and all patches up-to-date; also OFFICE
2000 Business edition with all service packs and patches up-to-date. When
trying to send a file by email from WORD or EXCEL using
file/sendto/mailrecipient command the system fails most [but not all] of the
time. OFFICE has been uninstalled and re-installed but the fault persists.
Would appreciate hearing from others having similar problems or suggesting
solutions.

 

[BillR [MVP]]

fails in what way? what happens? any error message?

 

[niuta]

when trying to snd to mail fecipient from WORD or EXCEL the following error
messge appears:
"MS OUTLOOK has encountered an eror either there is no default mail client
or the current client cannot fulfill the messaging request".

After pressing OK a second message appears
1. when sending out of WORD the second message reads:
"log on failed you must log on to your MC EXCHANGE to access your address
book
Error code --- unspecified error"
2. sending out of EXCEL the second message reads:
"General mail failure. Quit MS Excel, restart mail system"
Quitting EXCEL and OUTLOOK and trying again solves nothing.

fails in what way? what happens? any error message?

--
Bill Rodgers MVP

I have a client with Windows XP SP2 and all patches up-to-date; also OFFICE
2000 Business edition with all service packs and patches up-to-date. When
trying to send a file by email from WORD or EXCEL using
file/sendto/mailrecipient command the system fails most [but not all] of
the
time. OFFICE has been uninstalled and re-installed but the fault persists.
Would appreciate hearing from others having similar problems or suggesting
solutions.

 

[niuta]

when trying to send to mail recipient from WORD or EXCEL the following error
message appears:
"MS OUTLOOK has encountered an error -- either there is no default mail
client
or the current client cannot fulfill the messaging request".

After pressing OK a second message appears
1. when sending out of WORD the second message reads:
"log on failed you must log on to your MC EXCHANGE to access your address
book
Error code --- unspecified error"
2. sending out of EXCEL the second message reads:
"General mail failure. Quit MS Excel, restart mail system"
Quitting EXCEL and OUTLOOK and trying again solves nothing.

fails in what way? what happens? any error message?

--
Bill Rodgers MVP

I have a client with Windows XP SP2 and all patches up-to-date; also OFFICE
2000 Business edition with all service packs and patches up-to-date. When
trying to send a file by email from WORD or EXCEL using
file/sendto/mailrecipient command the system fails most [but not all] of
the
time. OFFICE has been uninstalled and re-installed but the fault persists.
Would appreciate hearing from others having similar problems or suggesting
solutions.