Can't uninstall Office Pro 2003

[barkinmarmot]

Stymied! Bought a used desktop from a friend and added a second hard drive.
Now Office Pro 2003 applications are not working. Can't reinstall since I
don't own the disc, but I do own STE edition 2003 so I decided to just
uninstall Pro. Using Add/Remove programs, windows installer launches,
"preparing to remove", and then I get the following error: "This patch
package could not be opened. Verify that the patch package exists and that
you can access it, or contact....blah blah". I have no idea what this means,
or what other way I can remove Pro and just install STE. Any help would be
appreciated. Thanks!

 

[garfield-n-odie [MVP]]

Interesting story, but I think you left out the part where you
tried to copy Office 2003 Professional from one hard drive to
another.

 

[barkinmarmot]

You're right - I added the new hard drive and using the utility disk
provided, made a mirror image of the older drive. I'm aware that sometimes
programs don't transfer completely (this could be the cause of the problems)
and one has to reinstall them....thus my original question. Not having the
Pro 2003 disc and just wanting to go with the STE version, how do I uninstall
Pro 2003?
Thanks

 

[ANONYMOUS]

Have you tried this utility:

http://support.microsoft.com/kb/290301/?FR=1

hth

 

[garfield-n-odie [MVP]]

See http://support.microsoft.com/?kbid=295823 "You receive the
'This patch package could not be opened' error message in Office
2003, in Office XP, or in Office 2000". Use the cleanup utility
to remove the Windows Installer entry for Office 2003. Reboot.
Then try to uninstall Office 2003 again.

 

[barkinmarmot]

KBID's 290301 and 295823 did the trick. Thanks!

See http://support.microsoft.com/?kbid=295823 "You receive the
'This patch package could not be opened' error message in Office
2003, in Office XP, or in Office 2000". Use the cleanup utility
to remove the Windows Installer entry for Office 2003. Reboot.
Then try to uninstall Office 2003 again.