Can't up-date after installing Office 2004

[TonioPalmer]

I have just installed Office 2004. Then checked for up-dates. After
downloading the up-date (11.3.5) it can't seem to find the software to
up-date so it doesn't install. Checking for up-dates again just gives
me the same up-date (11.3.5)

I have uninstalled Office and re-installed, still no luck. Grateful
for ideas.

Tonio

 

[Diane Ross]

I have just installed Office 2004. Then checked for up-dates. After
downloading the up-date (11.3.5) it can't seem to find the software to
up-date so it doesn't install. Checking for up-dates again just gives
me the same up-date (11.3.5)

I have uninstalled Office and re-installed, still no luck. Grateful
for ideas.

Some users have found that apply the latest Apple combo will fix this
problem. Other users have had to do an "Archive & Install" and re-install
Office using "Remove Office" first.

You might need to download the combo updater from Apple and run it again
rather than using Software Update. Doing so overwrites potentially
problem-causing files. Several users have reported this fixed some odd
problems they were having with Entourage. Combo updaters will install on the
same version as they¹re applying‹no need to roll back or do a clean install.

Mac OS X 10.4.11 Combo Update (PPC)
<http://www.apple.com/support/downloads/macosx10411comboupdateppc.html>

Mac OS X 10.4.11 Combo Update (Intel)

<http://www.apple.com/support/downloads/macosx10411updateintel.html>

More info on why applying the combo updater helps:

<http://www.entourage.mvps.org/troubleshoot/combo.html>