Can't update Office 2008

[ziggx]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Hi there,

Two problems:
1. Firing up autoupdate just searches for ever and never seems to do anything.
2. I try to browse (with Safari) to microsoft.com/mac/downloads.mspx and the page never loads.
What's up? Does anyone have any ideas what I can do?
Autoupdater is v2.2.0
Office 2008 is 12.1.7
TIA
Ziggx

 

[William Smith [MVP]]

1. Firing up autoupdate just searches for ever and never seems to do
anything. 2. I try to browse (with Safari) to
microsoft.com/mac/downloads.mspx and the page never loads. What's up?
Does anyone have any ideas what I can do? Autoupdater is v2.2.0
Office 2008 is 12.1.7

Have a look here:
<http://groups.google.com/group/microsoft.public.mac.office/browse_thread/thread/e182693e2a5db33a/>
or <http://tinyurl.com/m6reru>.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

 

[ziggx]

Hi William,

Hmm... tried that but no go... Finally found that changing the MTU on the router and in Network settings to 1492 magically sorted it (previously set to the default of 1500). Talk about weird voodoo!

Thanks for the suggestions and the kind help. Cheers
Ziggx