Can't update tasks in PWA

[Raquel]

I currently have a project and I received updates from my team members for
tasks that they were assigned.
In the email, a hypertext link takes me to the TaskTrans in PWA.
Tasks are listed and I select "Accept all" and when Update is clicked I am
receiving an error stating that I need project office 2003 installed on my
machine. We are currently accessing Project Office via remote desktop.
Opened up Project Office via remote desktop and tried to update task but
stil the same error.

Is it a requirement to have Project Office installed on my mahine in order
to perform these tasks?
Is there another solution that someone can share?

Much appreciated.

 

[Dale Howard [MVP]]

Racquel --

You usually see this error when the URL for PWA does not match the URL used
for the Project Server login account in Microsoft Project Professional. The
URL's between the two applications must match. Let us know if this helps.

 

[Raquel]

Yes, I agree that is type of error would come up if the url is not correct in
MS Office Professional enterprise options. I am able to connect via remote
desktop to projectserver.
In my case, I don't have MS Office Prof installed on my machine and I am
directly going to PWA to accept the change. Why would PWA check to see if
you have MS Office Project installed.
The error is clearly stating that I must have project office installed on my
machine.

Quite confused on this one.

 

[Dale Howard [MVP]]

Racquel --

If you are using Microsoft Project Professional via a Remote Desktop
Connection, then you must access PWA from within the RDC software as well.
Does that help? Let us know.

 

[NelsonG]

Dale, I have also seen this happen with some managers that receive new PC or
laptops and although they have Project Pro installed, they get the same
message. I found that they hadn't had a Microsoft Office Server Account
created, using the "Tools, Enterprise Options" pointing them to the Server.
Once this was done, they were fine. Hope this helps.
NelsonG

 

[Dale Howard [MVP]]

NelsonG --

Thanks for an additional idea regarding Racquel's problem.

 

[Raquel]

Dale,

Sorry for delay. I've been addressing other issues.

So in essence we are saying the following:

1. If you open PWA from your machine and to use update functionality, MS
Project Professional must be installed on your machine.

2. If you use MS Project Professional from a Remote Desktop, PWA must also
be opened from Remote Desktop in order to perform updates.

I guess, the other side of my brian is questioning why there is a need to
have MS Project Professional installed on the machine where I need to make
updates via PWA.

So if I'm in a meeting and I need to quickly accept tasks I need to find a
machine with MSProject Professional to make updates via PWA?

Doesn't this seem strange?


Input is much appreciated.

 

[Dale Howard [MVP]]

Raquel --

Yes, you are correct on points #1 and #2. If you are in a meeting and need
to process task updates, and the PC you are using does not have Microsoft
Project Professional installed, simply use your RDC software instead. I
think that would be the simplest. Hope this helps.