Can't use mouse to select text in Word

L

Linda

I know this question was posted earlier this year, but the solution posted
didn't work for me.

The problem is - I am using Office 2007, on Windows Vista. It has been
fine, and all of a sudden, I can no longer use my mouse within Word
Documents. I can't select text, click around the document, right click, or
basically do anything with my mouse. The only way to move around within a
document is by using my arrow keys. Then when I go to close the document it
tells me there is a problem that Windows is trying to fix, and then closes
itself.

The solution posted that didn't work for me (it did work for that person) is
-
"The DataKey MUST be in the registry: it cannot work at all without a
DataKey. You need to find and delete it.

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data "

I followed this step, opened Word again, but same problem. Any ideas? Any
help is much appreciated, Linda.
 
G

Graham Mayor

M

Melissa in Maine

Aghghg!! Me too!!! Everything fine until 2 days ago when I could no longer
use mouse cursor to select/edit text in old or new word 2007 doc. Arrow
keys-yes. Mouse-no. And, same error message as you're getting.

Wonder if it has to do with one of the automatic updates installed.....I'll
try the solution you referenced and the suggestion of a "defective template"
from Graham. At least it's nice to know it isn't just me and the old
"operator error".

I'll keep watching posts for other solutions. Please post if you find one
yourself.
 
M

maceudora

Linda said:
I know this question was posted earlier this year, but the solution posted
didn't work for me.

The problem is - I am using Office 2007, on Windows Vista. It has been
fine, and all of a sudden, I can no longer use my mouse within Word
Documents. I can't select text, click around the document, right click, or
basically do anything with my mouse. The only way to move around within a
document is by using my arrow keys. Then when I go to close the document it
tells me there is a problem that Windows is trying to fix, and then closes
itself.

The solution posted that didn't work for me (it did work for that person) is
-
"The DataKey MUST be in the registry: it cannot work at all without a
DataKey. You need to find and delete it.

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data "

I followed this step, opened Word again, but same problem. Any ideas? Any
help is much appreciated, Linda.
Click to expand...
 
M

maceudora

Linda,
I wholly sympathize with your problem. I too have just had the no select
problem with my cursor in Office Word 2007 Vista. Not only that but clicking
on the slider is also useless, I must use the double arrows up or down. It
makes Word totally useless. I went to a 'clean registry site' and there I
found a piece of software that 'guarantees' it will fix it. $20 later no go
it does not work.

You may be right that it could be a Microsoft up date problem because my
dates are similar to yours.

Please post anyone with help. Too bad Microsoft does not allow us to report
problems to them.
 
I

Isidra

YES! Yes! Yes! It worked for me too! THANK YOU FOR TAKING TIME TO POST
THIS ANSWER! I can breathe again!!!
 

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