Can't use the FILL function on a 3-D box in Visio 2007

[Cortez]

Hello,
I am new to Visio 2007 and having difficulties applying the FILL function
to a 3-D box. When doing so, the 3-D box assumes the solid color of the FILL
PATTERN vs. generating the selected fill PATTERN. I have a colleague that is
running Visio 2003; he sent me a 3-D box from his stenciled set. I opened it
with my 2007 application and executed the FILL function and it worked
perfectly. Does anyone have any helpful information regarding this odd
occurrence in version 2007?

Thanks,