T
Thomas Dietrich
This is the exact same problem we began having when I
upgraded a user to Outlook XP. She is the secretary for
our CEO that uses Outlook 2000. She enters his contacts,
appointments, etc.
After the upgrade when she adds a new contact it appears
for a second, and then disappears from her PC. If we
go into the CEO's office and look, it shows on his. But
the secretary, thinking it's gone because it doesn't show
on her PC, creates another entry, and another, etc.
Before you know it there are 7 duplicate entries on the
CEO's PC, and he's fuming under the collar. The secretary
shows him that the entries are disappearing from her PC.
That's where I came into the mix. I never found a fix
other than upgrading the CEO to Office XP, which he
doesn't like because it doesn't work with Unified
Messaging (delivers his voicemails into his Outlook email
Inbox).
Let me know if you find a real solution!
Tom
in Exchange Server 2000) to a Windows XP Outlook 2003
user.
still available, we can add a new contact, but once
added, it no longer displays in any view on the OL2003
PC. We can go into the OL2000 machine and see the new
contact.
contact we could see it, but then it went away. The
OL2003 user is accessing the other account through the
Tools, Services, Microsoft Exchange Server Properties,
Advanced Tab to open additional mailboxes. We also tried
to open the contacts as Other User's Folder, but this did
not work either.
Other User's Folder from another OL2000 PC, and the same
thing happened. The OL2003 user also has access to one
other account, and can add and view contacts for that
account.
upgraded a user to Outlook XP. She is the secretary for
our CEO that uses Outlook 2000. She enters his contacts,
appointments, etc.
After the upgrade when she adds a new contact it appears
for a second, and then disappears from her PC. If we
go into the CEO's office and look, it shows on his. But
the secretary, thinking it's gone because it doesn't show
on her PC, creates another entry, and another, etc.
Before you know it there are 7 duplicate entries on the
CEO's PC, and he's fuming under the collar. The secretary
shows him that the entries are disappearing from her PC.
That's where I came into the mix. I never found a fix
other than upgrading the CEO to Office XP, which he
doesn't like because it doesn't work with Unified
Messaging (delivers his voicemails into his Outlook email
Inbox).
Let me know if you find a real solution!
Tom
2000 user giving complete access to their account (setup
in Exchange Server 2000) to a Windows XP Outlook 2003
user.
After this change, the access to the OL2000 contacts is
still available, we can add a new contact, but once
added, it no longer displays in any view on the OL2003
PC. We can go into the OL2000 machine and see the new
contact.
by date, and for a brief second when clicking save new
contact we could see it, but then it went away. The
OL2003 user is accessing the other account through the
Tools, Services, Microsoft Exchange Server Properties,
Advanced Tab to open additional mailboxes. We also tried
to open the contacts as Other User's Folder, but this did
not work either.
this worked fine before the upgrade, we tried opening as
Other User's Folder from another OL2000 PC, and the same
thing happened. The OL2003 user also has access to one
other account, and can add and view contacts for that
account.