P
Paul Miller
Running into problems with Microsofts decision to dump the
Kodak image viewing program. I have clients who were
previously able to view color, grayscale and higher
resolution (>300 dpi) image files using Windows 9x/2000.
These older versions used the Kodak image viewer. However,
in XP, with the use of the eiStream viewer, users are
unable to open .tiff images with these characteristics.
All I've found on Microsoft is the suggestion to save
these .tiff files as .pdf files and then view them.
Unfortunately, not everyone has the full version of Adobe
Acrobat, nor do they wish to interrupt their business
processes to create the .pdf files.
The question is: Is Microsoft going to remedy this
situation? Are we left not being able to scan/retrieve
using color/grayscale/high resolution .tiffs? Any ideas on
how to get this functionality without loading Kodak back
into XP and not purchasing a third-party utility?
Kodak image viewing program. I have clients who were
previously able to view color, grayscale and higher
resolution (>300 dpi) image files using Windows 9x/2000.
These older versions used the Kodak image viewer. However,
in XP, with the use of the eiStream viewer, users are
unable to open .tiff images with these characteristics.
All I've found on Microsoft is the suggestion to save
these .tiff files as .pdf files and then view them.
Unfortunately, not everyone has the full version of Adobe
Acrobat, nor do they wish to interrupt their business
processes to create the .pdf files.
The question is: Is Microsoft going to remedy this
situation? Are we left not being able to scan/retrieve
using color/grayscale/high resolution .tiffs? Any ideas on
how to get this functionality without loading Kodak back
into XP and not purchasing a third-party utility?