Can't Zip a PST file

[Ronda]

I'm trying to give co-workers an easy way to backup their Outlook 2003
archives (PST file). I'd like to tell them to use Properties:Send
To:Compressed File to create a smaller version to save on space (we aren't
allowed to keep large files on the server, and CDs are hard to come by for
burning).

However, when I follow those steps, the PST file becomes unrecognizable by
Outlook. After extracting it, the file size is zero, and Outlook will not
import it as a PST file.

Any ideas on why this isn't working? I've seen others recommend zipping PST
files for transfer to a new computer, so it seems that zipping shouldn't
corrupt the file.

We are using Windows XP, Outlook 2003, Windows Zipping Utility.

Thanks!

 

[Ronda]

No need to answer me, I just answered my own question. I needed to close
Outlook before trying to zip the file. I knew posting the question would
somehow lead to the answer!

Thanks!
Ronda

 

[Brian Tillman [MVP-Outlook]]

No need to answer me, I just answered my own question. I needed to close
Outlook before trying to zip the file. I knew posting the question would
somehow lead to the answer!

Why zip it? Just copy it. Backup done.