Captions and Cross References not updated

[Joe M.]

When I add new Captions (for figures) and the associated Cross references the
reference & caption numbers are not updated. If I add a new Caption or delete
one, when I select all and F9, the caption #'s remain the same. What am I
missing here?
Thanks,
Joe M.

 

[CyberTaz]

Which version of Word? 2007, 2003, 2000, prior?

Are you working in Normal View with Background Repagination turned Off?

When you press F9 do you get an Update... dialog with option to update Page
Numbers or Entire Table? Updating page #s *only* is the default, select the
second option.

Possible you have unlinked the fields (accidental Shift+Control+F9, for
example)?

Are you doing the insertions through the insert Menu or manually?

 

[Joe M.]

Version is 2003. I am working in Print Layout. Not sure how to check
Background Repagination. There is no dialogue after pressing F9. I am
inserting using the Insert Menu.

 

[CyberTaz]

Do you happen to have Track Changes turned on in the doc?

Also, go to Tools>Options>View & from the Field Shading: list select Always.
When you OK out do you see the caption numbers & cross-references shaded in
gray?

 

[Joe M.]

Track changes is not on. With field shading set to always the caption numbers
& cross-references are shaded. previously it was set to 'when selected'.
Thanks,
Joe M.