Categories and Meeting Requests

[strangerequests]

Greetings and thanks in adavnce.

Problem:

OS - Win 2XP
Outlook = Version 2002 (sp1)
Exchange = 5.5

Scenario:

User clicks in a public calendar and creates a meeting requests. The
user fills out the appropriate fields, including the category field,
and then clicks on send button.

Problem:

1. Users receive the meeting request in their inbox and accept the
appointement. When they go to their calendar to view the appointment,
the category field is empty.

2. Users receive the meeting request in their inbox and accept the
appointement on behalf of a user that they have delegate rights to.
When they go to the owner's calendar to view the appointment, the
category field is empty.

I've dug around the news groups and MSKB. Any one seen this problem?
Solutions?

 

[Nikki]

I've never thought about this before. I will try this at work and
test the outcome and get back to you on this.

I will start by saying I do not know the answer to this question.

I can tell you that the categories are kept by the individual machines
in the registry. There is a nice explanation on SlipStick.com that goes
into more detail. http://www.slipstick.com/outlook/olcat.htm

Could it be that the category is not one of the default ones and
would therefore not exist in the recipients registry?

Is this behavior happening to many persons, or have you only
seen it on one guy in particular? I always try and narrow it down
a little on these types of questions to make trouble shooting it
faster. I would select at least two (totally separate) people to see
if this same behavior happens to them also.

Nikki

 

[Nikki]

Gosh, I should have read this a little more thoroughly the first
time.

You cannot "Make a Meeting" using a public folder calendar.

I would go back to the client and ask them to show me how
they are creating these meetings. I think you will find the
answer as they do it.

Nikki