P
PeterL
We have just restored a public contacts folder after recovery of our
exchange database. The recovery went well and all 2500 contacts were
recovered without any apparent errors. However, what is missing is any of
the data that was stored in the Categories field. I have spoken to the
company who did the recovery and they have said that category data stored in
a contact record should be like any other data field and therefore should
have been recovered successfully just as every other field in all the
contact records have been recovered.
I realise that the category list is stored in the registry (as discovered
from reading other messages on the subject), but it isn't the list that is
the issue, rather the fact that the categories column (when viewing in
tabular, phone list, format) is blank where previously this showed the
categories which were assigned to the different contacts.
I found that with the custom fields we have that I had to re-create those as
new user-defined fields via the Field Chooser (in tabular view) before I
could "see" what value was assigned to them for each record. I assume this
is due to mapping of data to field names? Do I need to do something similar
to see the data stored for categories? I don't see why this should be as
categories is a standard Outlook field and therefore should already be
mapped, so I'm confused as to where the data for this field in every record
has disappeared to.
Does anyone have any wisdom on this? Thanks in anticipation.
Peter
exchange database. The recovery went well and all 2500 contacts were
recovered without any apparent errors. However, what is missing is any of
the data that was stored in the Categories field. I have spoken to the
company who did the recovery and they have said that category data stored in
a contact record should be like any other data field and therefore should
have been recovered successfully just as every other field in all the
contact records have been recovered.
I realise that the category list is stored in the registry (as discovered
from reading other messages on the subject), but it isn't the list that is
the issue, rather the fact that the categories column (when viewing in
tabular, phone list, format) is blank where previously this showed the
categories which were assigned to the different contacts.
I found that with the custom fields we have that I had to re-create those as
new user-defined fields via the Field Chooser (in tabular view) before I
could "see" what value was assigned to them for each record. I assume this
is due to mapping of data to field names? Do I need to do something similar
to see the data stored for categories? I don't see why this should be as
categories is a standard Outlook field and therefore should already be
mapped, so I'm confused as to where the data for this field in every record
has disappeared to.
Does anyone have any wisdom on this? Thanks in anticipation.
Peter