Categories not being assigned by rules

[LisaR]

Hi,

I'm trying to assign a category using a rule in Outlook 2007. The rule does
everything else it is supposed to do to the message, EXCEPT apply the
category. If I try creating a rule just to apply the category, that rule
does not work at all.

I don't know if this is in anyway related to the fact that I must reset the
Quick Click for categories every time I open Outlook or not, but that's also
an issue.

Thanks!

 

[Michael Bauer [MVP - Outlook]]

Do you have the SP2 installed? That one comes with a new bug related to the
quick click category. A fix (or workaround) is available here:
http://www.vboffice.net/index.html?lang=en&pub=6

As for the rule, if that isn't also an issue of SP2, do you still have the
default rule enabled, which removes categories from incoming messages?

--
Best regards
Michael Bauer - MVP Outlook

: Outlook Categories? Category Manager Is Your Tool
: VBOffice Reporter for Data Analysis & Reporting
: <http://www.vboffice.net/product.html?pub=6&lang=en>


Am Tue, 13 Oct 2009 08:35:01 -0700 schrieb LisaR:

 

[LisaR]

Hi, Michael--

Thanks for the heads up on the Quick Click fix. I may just wait for SP3,
especially if I can get my rule working as desired.

The only rules I have in place are those that I've created--if there are any
default rules, I must have deleted them. I checked the rule in question, and
it does not have "Clear message's categories" checked in the second page of
the rules wizard. Is that the "default rule" you mean?

 

[Michael Bauer [MVP - Outlook]]

If you start the rules wizard, there is (or was) one called "Clear
categories on mail (recommended)".

However, this might be another oddity of the SP2.

--
Best regards
Michael Bauer - MVP Outlook

: Outlook Categories? Category Manager Is Your Tool
: VBOffice Reporter for Data Analysis & Reporting
: <http://www.vboffice.net/product.html?pub=6&lang=en>


Am Thu, 15 Oct 2009 09:08:54 -0700 schrieb LisaR: