Category that automatically flags incoming mail as junk

[Kevin]

I have this odd thing that's bugged me for a long time. I'm using
Entourage 2001 on OS 9.2.2. One of the categories I have defined in my
address book is "Dogs." (I have a dog, do paintings of dogs, and have a
lot of dog-related friends.)

I do not have Junk mail filtering on at all.

Whenever I get a message from one of my friends that is part of the
Dogs category, Entourage displays a note that "This message appears to
be junk mail." If I click on the "This is not junk mail" link next to
it, it removes the Dog categorization from that message.

Why on earth would Entourage be sensitive to any category label that
I've defined for people that it recognizes are in my address book. Dogs
is the only category where this happens. I assume if I did turn junk
mail filtering on that they'd get filtered?

thanks,
Kevin

--

 

[Barry Wainwright]

I have this odd thing that's bugged me for a long time. I'm using
Entourage 2001 on OS 9.2.2. One of the categories I have defined in my
address book is "Dogs." (I have a dog, do paintings of dogs, and have a
lot of dog-related friends.)

I do not have Junk mail filtering on at all.

Whenever I get a message from one of my friends that is part of the
Dogs category, Entourage displays a note that "This message appears to
be junk mail." If I click on the "This is not junk mail" link next to
it, it removes the Dog categorization from that message.

Why on earth would Entourage be sensitive to any category label that
I've defined for people that it recognizes are in my address book. Dogs
is the only category where this happens. I assume if I did turn junk
mail filtering on that they'd get filtered?

thanks,
Kevin

--

Messages from people in your address book should never be marked as junk,

....unless, the address book entry also has a junk category (possibly as a
secondary category??)

Failing that, I would look for a mail rule that is marking that category
junk.

Or,

Did you rename the junk category as 'Dogs'? - you shouldn't do that. The
junk category is 'special' and is identified internally by it's ID, not by
it's name, so if you have renamed it, anything assigned to that category
will be viewed by Entourage as Junk.

 

[Paul Berkowitz]

Messages from people in your address book should never be marked as junk,

...unless, the address book entry also has a junk category (possibly as a

secondary category??)

Failing that, I would look for a mail rule that is marking that category
junk.

Or,

Did you rename the junk category as 'Dogs'? - you shouldn't do that. The
junk category is 'special' and is identified internally by it's ID, not by
it's name, so if you have renamed it, anything assigned to that category
will be viewed by Entourage as Junk.

That's precisely what must have happened here - the built-in Junk category
(which can't be deleted) has been renamed to "Dogs" (which probably also
shouldn't be possible, but I guess MS is catering for people who want to
call "Spam" or something more unpleasant).

In Edit/Categories/Edit Categories, rename Dogs category back to Junk, then
create a new Dogs category. Then in your Address Book, sort by Category
(click the column header) to get all your Junk contacts (as they now will
appear) together. Shift-click top and bottom to select them all.
Command-click any contacts who have other categories as well to deselect
these - you'll have to do those separately. With the Junk-only contacts
selected, either go to Edit/Categories/Assign Categories, uncheck "Junk" and
check "Dogs", or just click somewhere in the category column of a selected
contact, select Dogs, then repeat and deselect Junk. use the latter
technique individually on the contacts with multiple categories. And you're
done.

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

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PLEASE always state which version of Entourage you are using - **2004**, X
or 2001. It's often impossible to answer your questions otherwise.

 

[Kevin]

Did you rename the junk category as 'Dogs'? - you shouldn't do that. The
junk category is 'special' and is identified internally by it's ID, not by
it's name, so if you have renamed it, anything assigned to that category
will be viewed by Entourage as Junk.

A ha! Yes, I'm willing to bet that's exactly what I did.

Thank you.