ISSUE:
=========
From: "=?Utf-8?B?TUo=?=" <
[email protected]>
Subject: CD Key number
Date: Fri, 15 Oct 2004 21:15:11 -0700
Newsgroups: microsoft.public.office.setup
I cannot install Microsoft Office 2000 Premium. When attempting to install
I'm asked under Customer Information for the 25-character number which is
found on the back of the CD on the yellow sticker. The yellow sticker
shows
a 10 digit number. I am unable to install my software.
RESOLUTION:
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product keysProduct keys are required for all versions of Windows XP, for
all languages, and for both 32-bit and 64-bit versions. Product keys are
25-character alphanumeric strings that are formatted in groups of five
characters, separated by dashes. You must enter the product key during
Setup to complete the installation. (If you acquired your computer from an
Original Equipment Manufacturer, the manufacturer may have preconfigured
the product key for the Windows XP software that is preinstalled on the
computer).
Windows XP requires you to keep your product keys always available for your
use and in a secure place. You must use only the product key assigned to
this installation of Windows XP if you ever need to reinstall the operating
system. If you attempt to use a product key from another Microsoft product,
a beta program, or a different version of Windows XP, your installation
will fail.
Each product key can only be used to install the software on a certain
number of unique computers. The actual number of computers depends on your
End User License Agreement. If you have received more than one product key,
it is essential that you keep track of which product key you use to install
the Windows XP operating system on each computer.
Automating the product key entry during Windows Product Activation
If you perform an unattended Setup, you can automate entry of the product
key. In the [UserData] section of your unattended answer file, include the
value of your product key in the ProductKey entry. For more information,
see the Microsoft Windows Preinstallation Reference, located in
\Support\Tools\deploy.cab on the Windows CD.
Windows XP provides two methods to automate activation.
If you perform an unattended Setup, you can configure the installation to
activate automatically during Windows Welcome or Mini-Setup. For more
information on unattended Setup, please see the Microsoft Windows
Preinstallation Reference, located in \Support\Tools\deploy.cab on the
Windows CD.
You can also use script activation through the Windows Product Activation
WMI (Windows Management Instrumentation), which provides a number of useful
query and activation methods.
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How to obtain a new product key for Office program setup
Article ID : 823570
Last Review : August 24, 2004
Revision : 3.0
On this Page
SUMMARY
MORE INFORMATION
SUMMARY
This article describes how to obtain a new product key for your Microsoft
Office program setup if your product key label is damaged or is missing.
MORE INFORMATION
Contact Microsoft
To obtain a new product key for your Office program, call 1-800-936-5700
and speak to a customer service representative.
When you call Microsoft for a new Office product key, have the following
items ready and available for the customer service representative: • The
product CD-ROM.
• The computer that you want to install Office to.
• The readable parts of your original product key (if available).
• The ProductID information in the Microsoft Windows Registry.
To find the ProductID information for Office (if available), follow these
steps: 1. Quit all Microsoft Windows programs.
2. Click Start, and then click Run.
3. In the Open box, type regedit, and then click OK.
4. Expand the registry to the following key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
5. In the Uninstall key, there may be a number of GUID keys that contain
long names (a combination of alphanumeric characters).
Each GUID is specific to each program that you have installed on your
computer.
6. Select a GUID, and then view the DisplayName in the right-side pane.
If the DisplayName is not your Office program, continue to the next GUID.
7. After you find the GUID that contains your Office program, find the
ProductID key and make a note of the Data column value.
Note The ProductID for your version of Office may not appear in the Office
GUID on your computer.
LINKS:
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http://support.microsoft.com/default.aspx?scid=kb;en-us;823570
