Change default application used by the "Call Contact" feature

[Poppu]

Hi there!

This is the situation in my compagny : we've recently implemented the
"Asterisk" VoIP solution. It works pretty well with the "eyeBeam"
softphone. However we have a problem in the MS Outlook 2003
application. Indeed, even if the add-in available in the contact
section works, we'd like to directly use "eyeBeam" when we use the
"Call Contact" feature.

The feature is available when we do a right-clic on a contact name in
an email header, then "call", finally "call NUMBER".
Actually, its lauches the "Windows Live Call" Application. We want
Outlook to launch eyeBeam. So, we want to specify the application used
when we use the call contact function.

Is it possible? If so, how to do it?

Thanks!!!

 

[Diane Poremsky [MVP]]

you want to use the eyebeam dialer, not windows dialer? I don't think it's
possible.

 

[Poppu]

Yes, that's it, I want to use the eyeBeam dialer instead of the Windows
Dialer. According to my google research, the solution would be to
developp an add-in...

Diane Poremsky [MVP] a écrit :