Change email from SPAM to . . . un-SPAM?

[Mike W.]

Hiya,

I am running Outlook 2000 SP-3 (talk to our IT guy) on XP.

Some messages that I want are being categorized as spam and sent to the junk
mail folder. I cannot figure out how to change things so that they are not
called spam and go to my inbox instead.

I have checked the spam filter list for the email addresses and they are not
in there.

I could create a rule to move them to the inbox after they are categorized
as spam, but that seems like a kludge.

Any ideas?

TIA,

Mike W.

 

[Roady [MVP]]

Outlook 2000 doesn't have a spam filter like that nor does it modify the
subject or anything like that.
Sounds like there is a 3rd party spam filtering tool installed on your
computer or there is some server level filtering being done.
You'll have to contact your IT guy to find out as it is not done by Outlook
itself.

 

[Mike W.]

Thanks for the reply even if the answer was not what I wanted to hear

Mike W.

 

[Roady [MVP]]

You're welcome!



-----

Thanks for the reply even if the answer was not what I wanted to hear

Mike W.

 

[VanguardLH]

Hiya,

I am running Outlook 2000 SP-3 (talk to our IT guy) on XP.

Some messages that I want are being categorized as spam and sent to the junk
mail folder. I cannot figure out how to change things so that they are not
called spam and go to my inbox instead.

I have checked the spam filter list for the email addresses and they are not
in there.

I could create a rule to move them to the inbox after they are categorized
as spam, but that seems like a kludge.

Any ideas?

TIA,

Mike W.

If you have an "IT guy" then you have an IT department. So why isn't the
company employed an anti-spam filter up on their mail server rather than
relying on guessing schemes incorporated within the e-mail client? The Junk
filter is a guessing scheme. The company should be eliminating the spam up
on their mail server, not wasting the bandwidth to distribute it in their
corporate network with the possible consequences of what payload is
contained within that potentially malicious e-mail.

Just turn off the Junk filter in Outlook and rely on the spam filtering up
on the company's mail server. Alternatively, add known good senders to the
Safe Senders list and enable the option to include folks listed in your
address book (Contacts).

 

[VanguardLH]

If you have an "IT guy" then you have an IT department. So why isn't the
company employed an anti-spam filter up on their mail server rather than
relying on guessing schemes incorporated within the e-mail client? The Junk
filter is a guessing scheme. The company should be eliminating the spam up
on their mail server, not wasting the bandwidth to distribute it in their
corporate network with the possible consequences of what payload is
contained within that potentially malicious e-mail.

Just turn off the Junk filter in Outlook and rely on the spam filtering up
on the company's mail server. Alternatively, add known good senders to the
Safe Senders list and enable the option to include folks listed in your
address book (Contacts).

Oops, I see you said that you use Outlook *2000*. That product has no spam
filtering function. Something ELSE you use is classifying the problematic
e-mails as spam and is either acting as an add-on or you have a rule that
then moves the suspect e-mails into the Junk folder. You can choose to
disable that anti-spam add-on or uninstall it (by disabling spam scanning by
your unidentified anti-spam software) and rely on the company mail server's
anti-spam software to handle it, or learn how to modify the parameters that
are configurable for the unidentified anti-spam program that you use to get
it to better recognize your good e-mails (i.e., to reduce that program to
generate less false positives).