Change Nickname reference for all users

[brunswick]

A user in our Exchange-based organization had problems with her mailbox, we
fixed the problem by deleting her mailbox and creating another which we
assoicated with her user account. Users who have sent her emails before have
her old mailbox cached in their *.NK2 nickname file, their messages bounce
when they use this cache. If they click the TO button or type her email
address it will, of course, get to her fine (she still has the same email
address).

There is an easy solution to this problem, delete the nickname cache on all
computers (by deleting the *.NK2 files). However, this is probably not the
best solution as all I want to do is remove one particular reference, not the
entire file.

My question then, is it possible to either delete one address out of a
nickname file (centrally, or through a script, I don't want to go to every
machine) or to somehow associate the old mailbox nickname with the new?

 

[Russ Valentine [MVP-Outlook]]

Of course.
Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key to
migrate to the entry) and then hitting your Delete key before you tab out of
the field. If your autocomplete list contains only a single entry, use the
directions here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;289975

 

[Randy]

Brunswick,

We wrote a utility for opening, editing, adding data, exporting, etc. for
the NK2 file. You can find it at www.dcs-imaging.com/products.htm. It's
called Owtlook. If you contact me through that web site, I'll send you our
"Everything you ever wanted to know about the NK2 file but were afraid to
ask" document.
Randy

 

[brunswick]

I know that I can go around to every machine or send an email out to all of
our users to do this. However, the point of my question was to see if I
could make the change in one place rather than 500 places.

Of course.
Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key to
migrate to the entry) and then hitting your Delete key before you tab out of
the field. If your autocomplete list contains only a single entry, use the
directions here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;289975


--
Russ Valentine
[MVP-Outlook]

A user in our Exchange-based organization had problems with her mailbox, we
fixed the problem by deleting her mailbox and creating another which we
assoicated with her user account. Users who have sent her emails before
have
her old mailbox cached in their *.NK2 nickname file, their messages bounce
when they use this cache. If they click the TO button or type her email
address it will, of course, get to her fine (she still has the same email
address).

There is an easy solution to this problem, delete the nickname cache on
all
computers (by deleting the *.NK2 files). However, this is probably not
the
best solution as all I want to do is remove one particular reference, not
the
entire file.

My question then, is it possible to either delete one address out of a
nickname file (centrally, or through a script, I don't want to go to every
machine) or to somehow associate the old mailbox nickname with the new?

 

[Russ Valentine [MVP-Outlook]]

Not natively. You would do well to get in touch with Randy about his
utility.
--
Russ Valentine
[MVP-Outlook]

I know that I can go around to every machine or send an email out to all of
our users to do this. However, the point of my question was to see if I
could make the change in one place rather than 500 places.

Of course.
Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key
to
migrate to the entry) and then hitting your Delete key before you tab out
of
the field. If your autocomplete list contains only a single entry, use
the
directions here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;289975


--
Russ Valentine
[MVP-Outlook]

A user in our Exchange-based organization had problems with her mailbox,
we
fixed the problem by deleting her mailbox and creating another which we
assoicated with her user account. Users who have sent her emails
before
have
her old mailbox cached in their *.NK2 nickname file, their messages
bounce
when they use this cache. If they click the TO button or type her
email
address it will, of course, get to her fine (she still has the same
email
address).

There is an easy solution to this problem, delete the nickname cache on
all
computers (by deleting the *.NK2 files). However, this is probably not
the
best solution as all I want to do is remove one particular reference,
not
the
entire file.

My question then, is it possible to either delete one address out of a
nickname file (centrally, or through a script, I don't want to go to
every
machine) or to somehow associate the old mailbox nickname with the new?