change of license number for Office

[Julie Trot]

My non-tech friend bought a business edition of Office 2007, then realized
that was not what she wanted. She returned it and deinstalled all the
software except for Word 2007 which is what she only needed.

Now, how do I "upgrade" her to the new software license that comes with the
upgrade package that she bought. She is very concerned that her software is
legal.

I can't upgrade her from Word 2007 to Word 2007, can I?

Thanks,
julie

 

[JoAnn Paules]

Wait - she return the software but kept part of it? That's illegal. Period.

And no, you can't upgrade from Word 2007 to Word 2007. She needs full
version.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375

 

[Julie Trot]

Please, this is a little old 78 year old woman who didn't know what she was
doing. I was out of the country so she didn't call me or anyone else to
help her.

 

[JoAnn Paules]

Age is not an excuse. Besides, what else can you return but still get to
keep it? When you returned you should have uninstalled it ASAP.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375

 

[bxb7668]

My non-tech friend bought a business edition of Office 2007, then
realized that was not what she wanted. She returned it and
deinstalled all the software except for Word 2007 which is what she
only needed.

Now, how do I "upgrade" her to the new software license that comes
with the upgrade package that she bought. She is very concerned
that her software is legal.

I can't upgrade her from Word 2007 to Word 2007, can I?

Thanks,
julie

What "upgrade" package did she buy? Just Word 2007 as a stand alone?
Did she buy the upgrade or the full version?

I suspect that she'll need to finish uninstalling Office, including
Word. If she bought the full version of Word 2007, she can then just
install it. If she bought the upgrade version, I'm guessing that it
follows the same upgrade validation routine that the full Office suite
uses, in which case, if she doesn't have another qualifying product on
her computer, she should install Word without entering the product
key. Once that is done, she should install Word again, this time
entering the product key. Word will validate itself as the upgrade
qualifying product.

Brian