Changes to global template .normal

[Malcom rose]

when closing word changes to the global document .normal keeps occurring how
can i stop this

 

[Suzanne S. Barnhill]

Just say no. And then uninstall or disable whatever poorly written add-in is
causing it. The two most common culprits are the Norton Office Plug-in and
the Microsoft Works Suite Add-in for Word.

 

[Beth Melton]

Here's an article that contains the common troubleshooting steps for
this issue:
http://office.microsoft.com/en-us/assistance/HA011514521033.aspx

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~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/