I shall assume you do not mean Office 2004 and that you mean Outlook Address
Book, not Personal Address Book.
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection.
Note that in some instances you may actually have to remove the Outlook
Address Book completely from your Profile, close Outlook, and then re-add it
before you can get it to work.
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
--
Russ Valentine
[MVP-Outlook]
Libby said:
I am having the same problem--my address book is empty but my Contacts
List is full of names, email addresses, etc. I just upgraded from Office
2000 small business edition to Office 2004 small business edition. Instead
of having to manually replace each of the Contacts into the Personal Address
book, how do I get the entire Contacts list to now become my Personal
Address Book so I can use it like I did in Office 2000 as my easily
accessible email list?
Thanks,
Libby
----- Russ Valentine [MVP-Outlook] wrote: -----
You would need to post your Outlook version for anyone to post an accurate
answer.
--
Russ Valentine
[MVP-Outlook]
Douglas said:
There are no names in my Outlook Address Book, but if I
look under "Contacts" all 600+ are listed. How do I may
my "Contacts" my default ...not Address Book. Or how do I
import my contacts into my Address Book?