T
tortdog
I am having trouble with about 30% of the people I send e-mail with
attachments to. If I manually force plain text (usually HTML is not an
option) by changing the Internet Format property on the e-mail address,
the attachments always come through.
However, the default property seems to always be to let Outlook decide
the best format (which must be RTF and people can't receive).
Via Options/Mail Format, I have "Compose in this message format"
defaulted to HTML. In Internet Format, I have Outlook Rich Text Options
set to "Convert to HTML format". I've tried "Convert to plain text" as
well. Despite all of this, often people still complain that they can't
see my attachments. Again, the e-mail property when I look at them is
set to where Outlook decides the best format.
How do I stop Outlook from pushing out the RTF? Since I use
TimeMatters6 with MAPI, I do not have the option to always force the
plain text format (TM6 sends the e-mail through Outlook) so it just
results in having to resend too often.
Any suggestions?
attachments to. If I manually force plain text (usually HTML is not an
option) by changing the Internet Format property on the e-mail address,
the attachments always come through.
However, the default property seems to always be to let Outlook decide
the best format (which must be RTF and people can't receive).
Via Options/Mail Format, I have "Compose in this message format"
defaulted to HTML. In Internet Format, I have Outlook Rich Text Options
set to "Convert to HTML format". I've tried "Convert to plain text" as
well. Despite all of this, often people still complain that they can't
see my attachments. Again, the e-mail property when I look at them is
set to where Outlook decides the best format.
How do I stop Outlook from pushing out the RTF? Since I use
TimeMatters6 with MAPI, I do not have the option to always force the
plain text format (TM6 sends the e-mail through Outlook) so it just
results in having to resend too often.
Any suggestions?