changing preloaded office trial to office home and student

[Spinner]

I have new computer that had a 60 day trial for Microsoft office. I activated
it and bought Microsoft office home and student at a retail store. I loaded
it per instructions and it says it is complete, but only the trial office
icon is available or visible. It still takes me to the activation screen,
which I already did. Any suggestions would help.

 

[JoAnn Paules]

Ideally you should have dumped the trial verion first. Because you bought
the same version, it'll make it difficult to tell which is the trial and
which is the paid version. If it was my system, I'd uninstall both, reboot,
and install the paid version again.

 

[Alias]

I have new computer that had a 60 day trial for Microsoft office. I activated
it and bought Microsoft office home and student at a retail store. I loaded
it per instructions and it says it is complete, but only the trial office
icon is available or visible. It still takes me to the activation screen,
which I already did. Any suggestions would help.

You're supposed to uninstall the trial before installing the real McCoy.
Uninstall both, rebooting after each uninstall, and then reinstall your
home and student version.

Alias

 

[Spinner]

I followed your instructions and it worked great. Thank you very much.
--
Thanks for your help.
Spinner

Ideally you should have dumped the trial verion first. Because you bought
the same version, it'll make it difficult to tell which is the trial and
which is the paid version. If it was my system, I'd uninstall both, reboot,
and install the paid version again.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

 

[JoAnn Paules]

Glad to hear it.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

I followed your instructions and it worked great. Thank you very much.
--
Thanks for your help.
Spinner

Ideally you should have dumped the trial verion first. Because you bought
the same version, it'll make it difficult to tell which is the trial and
which is the paid version. If it was my system, I'd uninstall both,
reboot,
and install the paid version again.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

I have new computer that had a 60 day trial for Microsoft office. I
activated
it and bought Microsoft office home and student at a retail store. I
loaded
it per instructions and it says it is complete, but only the trial
office
icon is available or visible. It still takes me to the activation
screen,
which I already did. Any suggestions would help.

 

[CalCorpLaw]

Ideally you should have dumped the trial verion first. Because you bought
the same version, it'll make it difficult to tell which is the trial and
which is the paid version. If it was my system, I'd uninstall both, reboot,
and install the paid version again.

Thank you, Paula. I have had a similar situation and wondered why the
Office Small Business Upgrade version I bought did not simply overwrite the
trial version and the several full version apps I had. I bought the SB suite
only to add Outlook and Accounting (I had full versions of Word, Excel...).
Upgrade suites such as I bought do, of course, check for previous versions.
I had expected thatit would collect the settings, overwrite, and reinstall
the settings. Oops....

 

[Peter Foldes]

Hi Paula. Got a new name. :-o)

 

[JoAnn Paules]

I guess I look more like my cousin Paula than I thought.