C
Chris
Hello-
Platform: Outlook/ Exchange 2K3.
I've created a public "contacts" folder that I'm looking to import
demographics from another CRM program into. The contacts from the other
program had some custom fields such as "policy number", "group number" etc.
and were exported as a .csv file.
I have created a custom form with the needed fields and published it to my
public contacts folder. I can access my form the "actions" menu but is there
a way to make my new form the default form for that folder so that when I
import my data I can map to the corresponding fields and when a new contact
is created in that folder my custom form will run, not the default Outlook
contacts form. I.e. - Can the default Outlook forms be replaced with custom
forms and will my data import idea work? Hope this is somewhat clear.
Thanks in advance.
Chris
Platform: Outlook/ Exchange 2K3.
I've created a public "contacts" folder that I'm looking to import
demographics from another CRM program into. The contacts from the other
program had some custom fields such as "policy number", "group number" etc.
and were exported as a .csv file.
I have created a custom form with the needed fields and published it to my
public contacts folder. I can access my form the "actions" menu but is there
a way to make my new form the default form for that folder so that when I
import my data I can map to the corresponding fields and when a new contact
is created in that folder my custom form will run, not the default Outlook
contacts form. I.e. - Can the default Outlook forms be replaced with custom
forms and will my data import idea work? Hope this is somewhat clear.
Thanks in advance.
Chris