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This has been asked and answered many times, but I'm having problems again.
Somehow my opening template (presumably normal.dot) has been changed - I
don't know how. So the opening toolbars are filled with icons I don't use,
and missing some I do use.
I thought that the procedure was to do a File | Open and select file type as
Templates. Then fix the toolbars and File | Save. Since I can't save the
template as normal.dot, while it's in use, I save it as normal1.dot, in the
same template folder as normal.dot. Then I close Word, use explorer to get
to the templates folder, delete normal.dot, and rename normal1.dot as
normal.dot.
The problem is that reopening Word has me back where I started.
Where am I going wrong?
Somehow my opening template (presumably normal.dot) has been changed - I
don't know how. So the opening toolbars are filled with icons I don't use,
and missing some I do use.
I thought that the procedure was to do a File | Open and select file type as
Templates. Then fix the toolbars and File | Save. Since I can't save the
template as normal.dot, while it's in use, I save it as normal1.dot, in the
same template folder as normal.dot. Then I close Word, use explorer to get
to the templates folder, delete normal.dot, and rename normal1.dot as
normal.dot.
The problem is that reopening Word has me back where I started.
Where am I going wrong?