Characters changes while working in Word 2007

[Kyle]

Good Day All.

I have a problem on one PC, the PC runs XP Pro with all the latest Microsoft
patches, Office 2007 Pro installed.

When the user opens Word and starts typing everything is fine, but on
occasion while typing the characters that he input from the keyboard suddenly
change, the s becomes a n, but not always in that order.
If the user closes Word and opens it up again all is fine. This looks like a
random event.
The user uses a wireless keyboard and mouse from Logitech.

Can anyone help, or has anyone had this problem before. I have searched this
on the Internet with no results.

 

[Cindy M.]

Hi Kyle,

The most straight-forward explanation would be that automatic keyboard switching
is allowed and Word thinks the user is typing in a different language, and
switching the keyboard to match.

So, if this happens again, have the user put the cursor into a "gibberish" word,
then see which language formatting it has. This should be visible in the status
bar (across the bottom of the Word window). If it's not there, right-click the
status bar and activate the item "Language" (and the language should also be
visible next to that item).

I have a problem on one PC, the PC runs XP Pro with all the latest Microsoft
patches, Office 2007 Pro installed.

When the user opens Word and starts typing everything is fine, but on
occasion while typing the characters that he input from the keyboard suddenly
change, the s becomes a n, but not always in that order.
If the user closes Word and opens it up again all is fine. This looks like a
random event.
The user uses a wireless keyboard and mouse from Logitech.

Can anyone help, or has anyone had this problem before. I have searched this
on the Internet with no results.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org

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[Kyle]

Thanks, I will have a look into that and let you know if that is the problem.