Charts Problem using a MacBook Pro

G

Gregg Gallagher

Just received a new MacBook Pro (Intel Dual Core) and have run into a
problem with PP, that may or may not be attributed to it running omn Intel.

When I try to insert a chart object into a slide and the datasheet pop open,
I cannot enter any information into any of the cells. I can delete or erase
existing data, but I cannot insert new data into any cell whatsoever.

My workaround is to use Excel than copy & paste into the PP slide.

Any clues as to what the problem may be?

Gregg
 
P

Priyanka Singhal [MSFT]

Charts Problem using a MacBook ProHi Gregg,
Thanks for posting this. I just tried this scenario on my intel dual core imac and office 2004 (11.2) and I do not repro this issue. Can you please let me know what version of office you are using .. Once I have that information I will investigate this more and let you know if I have any update.
Thanks,
Priyanka
----------------------------------------------------------
This posting is provided "AS IS" with no warranties, and confers no rights.

Just received a new MacBook Pro (Intel Dual Core) and have run into a problem with PP, that may or may not be attributed to it running omn Intel.

When I try to insert a chart object into a slide and the datasheet pop open, I cannot enter any information into any of the cells. I can delete or erase existing data, but I cannot insert new data into any cell whatsoever.

My workaround is to use Excel than copy & paste into the PP slide.

Any clues as to what the problem may be?

Gregg
 
G

Gregg Gallagher

Same version as you ­ 11.2

Weird.

It¹s almost as if the keyboard isn¹y being rtecognized, save for the delete
key. All keyboard inputs handled normally outside of PP¹s charting function
though
 
P

Priyanka Singhal [MSFT]

Re: Charts Problem using a MacBook ProHi Gregg,

Andrew, a coworker of mine can repro this . He will keep you informed of any updates.
thanks,
Priyanka
----------------------------------------------------------
This posting is provided "AS IS" with no warranties, and confers no rights.

Same version as you - 11.2

Weird.

It's almost as if the keyboard isn'y being rtecognized, save for the delete key. All keyboard inputs handled normally outside of PP's charting function though




Hi Gregg,
Thanks for posting this. I just tried this scenario on my intel dual core imac and office 2004 (11.2) and I do not repro this issue. Can you please let me know what version of office you are using .. Once I have that information I will investigate this more and let you know if I have any update.
Thanks,
Priyanka


Just received a new MacBook Pro (Intel Dual Core) and have run into a problem with PP, that may or may not be attributed to it running omn Intel.

When I try to insert a chart object into a slide and the datasheet pop open, I cannot enter any information into any of the cells. I can delete or erase existing data, but I cannot insert new data into any cell whatsoever.

My workaround is to use Excel than copy & paste into the PP slide.

Any clues as to what the problem may be?

Gregg
 
A

Andrew Chiang [MSFT]

Re: Charts Problem using a MacBook ProHello Gregg,

I'm still in the process of investigating this but can you try this and tell
me if this helps?

Go into your ~/Library/Preferences/Microsoft folder and delete or move (to
another location) the two files below. By ~, I mean your home
directory/folder.
com.microsoft.Graph.prefs.plist
Microsoft Graph Toolbars (11)

Afterwards, try re-inserting your graph and typing in the cells. Please
reply to the group as to whether this helps.

Thanks,
Andrew
--
This posting is provided "AS IS" with no warranties, and confers no rights.

Same version as you - 11.2

Weird.

It's almost as if the keyboard isn'y being rtecognized, save for the delete
key. All keyboard inputs handled normally outside of PP's charting function
though


On 3/10/06 1:58 PM, in article (e-mail address removed),


Hi Gregg,
Thanks for posting this. I just tried this scenario on my intel dual core
imac and office 2004 (11.2) and I do not repro this issue. Can you please
let me know what version of office you are using .. Once I have that
information I will investigate this more and let you know if I have any
update.
Thanks,
Priyanka
----------------------------------------------------------
This posting is provided "AS IS" with no warranties, and confers no rights.


Just received a new MacBook Pro (Intel Dual Core) and have run into a
problem with PP, that may or may not be attributed to it running omn Intel.

When I try to insert a chart object into a slide and the datasheet pop
open, I cannot enter any information into any of the cells. I can delete or
erase existing data, but I cannot insert new data into any cell whatsoever.

My workaround is to use Excel than copy & paste into the PP slide.

Any clues as to what the problem may be?

Gregg
 
G

Gregg Gallagher

Andrew:

Did as you advised and it seems to be working like a charm.

Am assuming I should keep those files removed for time being...any downsides
or work-arounds I need to be aware of?

Thanks for the help!

Gregg
 
A

Andrew Chiang [MSFT]

Re: Charts Problem using a MacBook ProHello Gregg,

Deleting those two files shouldn't cause any problems other than you losing
any toolbar customizations and prefs for the Graph app.

Andrew
--
This posting is provided "AS IS" with no warranties, and confers no rights.

Andrew:

Did as you advised and it seems to be working like a charm.

Am assuming I should keep those files removed for time being...any downsides
or work-arounds I need to be aware of?

Thanks for the help!

Gregg


On 3/14/06 4:35 PM, in article [email protected], "Andrew Chiang


Re: Charts Problem using a MacBook ProHello Gregg,

I'm still in the process of investigating this but can you try this and tell
me if this helps?

Go into your ~/Library/Preferences/Microsoft folder and delete or move (to
another location) the two files below. By ~, I mean your home
directory/folder.
com.microsoft.Graph.prefs.plist
Microsoft Graph Toolbars (11)

Afterwards, try re-inserting your graph and typing in the cells. Please
reply to the group as to whether this helps.

Thanks,
Andrew
 

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