T
Tony
Hi,
I am running Outlook 2003 SP3 using Exchange 2003 (Non-Cache). Recently
myself and some of the users have noticed when you type a email and click
the "Check Names" function it does not scan past the GAL. I have been using
the smart tags and did not notice that the Check Names was not scanning past
the GAL so I am not when this problem started.
For example: I start a new email and enter "John" then click the "Check
Names" button or Tools > Check Names. I will get a pop-up window suggesting
names from our Global Addess Book but not the "john" from my person address
book, "Contacts".
I have verified that the "Show this Folder" is checked off under my personal
"Contact" . One thing I did notice is when I got into Tools > Address Book
or CTRL + SHIFT + B then Tools > Option while in Address Book, and change
the order of Address List to Scan my personal contacts first that it will not
scan the GAL when I click "Check Names" and only offer what is in my personal
contacts. I have verify that this is the same problem for all the users that
I have talked to.
*Sorry for if there is too much info. I tried to give as much detail as
possible.
I am running Outlook 2003 SP3 using Exchange 2003 (Non-Cache). Recently
myself and some of the users have noticed when you type a email and click
the "Check Names" function it does not scan past the GAL. I have been using
the smart tags and did not notice that the Check Names was not scanning past
the GAL so I am not when this problem started.
For example: I start a new email and enter "John" then click the "Check
Names" button or Tools > Check Names. I will get a pop-up window suggesting
names from our Global Addess Book but not the "john" from my person address
book, "Contacts".
I have verified that the "Show this Folder" is checked off under my personal
"Contact" . One thing I did notice is when I got into Tools > Address Book
or CTRL + SHIFT + B then Tools > Option while in Address Book, and change
the order of Address List to Scan my personal contacts first that it will not
scan the GAL when I click "Check Names" and only offer what is in my personal
contacts. I have verify that this is the same problem for all the users that
I have talked to.
*Sorry for if there is too much info. I tried to give as much detail as
possible.