Christmas every day.

K

Kipp Woodard

Sounds wonderful, but it is not. I have a reminder for Christmas pop up
every time I start Outlook. If I click Dismiss it still comes back the next
time I open Outlook. If I click Open, nothing happens. This particular
Calendar event does not appear on my calendar when I go and look at the date.

I tried doing "Outlook.exe /cleanreminders". It does not work, even when I
ensure via Task Manager that Outlook is not running.

I tried ScanPST.exe. It had no impact.

Where is this calendar event coming from? Why can't I make it go away?
 
N

Nikki Peterson

Do an advanced find on the calendar and I would check your
tasks as well.

- Press Ctrl + Shift + F
- Change the Look For: text box to ANY TYPE OF OUTLOOK ITEM
- Search for the word(s): The subject of the Christmas Pop-up
- Click Find Now

Please let me know if this helps.

Nikki

Sounds wonderful, but it is not. I have a reminder for Christmas pop up
every time I start Outlook. If I click Dismiss it still comes back the next
time I open Outlook. If I click Open, nothing happens. This particular
Calendar event does not appear on my calendar when I go and look at the
date.

I tried doing "Outlook.exe /cleanreminders". It does not work, even when I
ensure via Task Manager that Outlook is not running.

I tried ScanPST.exe. It had no impact.

Where is this calendar event coming from? Why can't I make it go away?
 
K

Kipp Woodard

Thanks Nikki. That did not fix it.

It found many similar ones, and I was able to simply delete them. However,
it did not find this particular one that I can not get rid of.

I tried adding another exactly like it, and I was able to. Then they both
popped up as overdue. I was able to dismiss the new one and it did not come
back. However, the problem one did come back.

Next I tried Snoozing the bad one. This is what I got...

"Cannot postpone the reminder. The message you specified cannot be found."

After clicking OK, I got:

There is an error snoozing the reminder "AO Holiday: Christmas". Snooze
operation terminated.

Then the reminder dialog comes back and the only thing I can do is dismiss
it, but it NEVER GOES AWAY!!!!!
 
M

Milly Staples [MVP - Outlook]

Try starting Outlook one time with the /cleanreminders switch.

start->run->outlook.exe /cleanreminders - Note the space after the .exe

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Kipp Woodard asked:

| Thanks Nikki. That did not fix it.
|
| It found many similar ones, and I was able to simply delete them.
| However, it did not find this particular one that I can not get rid
| of.
|
| I tried adding another exactly like it, and I was able to. Then they
| both popped up as overdue. I was able to dismiss the new one and it
| did not come back. However, the problem one did come back.
|
| Next I tried Snoozing the bad one. This is what I got...
|
| "Cannot postpone the reminder. The message you specified cannot be
| found."
|
| After clicking OK, I got:
|
| There is an error snoozing the reminder "AO Holiday: Christmas".
| Snooze operation terminated.
|
| Then the reminder dialog comes back and the only thing I can do is
| dismiss it, but it NEVER GOES AWAY!!!!!
|
| "Nikki Peterson" wrote:
|
|| Do an advanced find on the calendar and I would check your
|| tasks as well.
||
|| - Press Ctrl + Shift + F
|| - Change the Look For: text box to ANY TYPE OF OUTLOOK ITEM
|| - Search for the word(s): The subject of the Christmas Pop-up
|| - Click Find Now
||
|| Please let me know if this helps.
||
|| Nikki
||
|| message || Sounds wonderful, but it is not. I have a reminder for Christmas
|| pop up every time I start Outlook. If I click Dismiss it still
|| comes back the next time I open Outlook. If I click Open, nothing
|| happens. This particular Calendar event does not appear on my
|| calendar when I go and look at the date.
||
|| I tried doing "Outlook.exe /cleanreminders". It does not work, even
|| when I ensure via Task Manager that Outlook is not running.
||
|| I tried ScanPST.exe. It had no impact.
||
|| Where is this calendar event coming from? Why can't I make it go
|| away?
 
B

Brian Tillman [MVP - Outlook]

I tried doing "Outlook.exe /cleanreminders". It does not work, even when
I
ensure via Task Manager that Outlook is not running.

Do you mean that trying to use the command produced an error or that the
command was accepted byut appear to have no effect? If the former, it's
probably because you did not include the space in front of the slash.
 
N

Nikki Peterson

I have found that there can be corruption in the Calendar Folder itself.
This
would require a fresh new folder.

Nikki

Thanks Nikki. That did not fix it.

It found many similar ones, and I was able to simply delete them. However,
it did not find this particular one that I can not get rid of.

I tried adding another exactly like it, and I was able to. Then they both
popped up as overdue. I was able to dismiss the new one and it did not come
back. However, the problem one did come back.

Next I tried Snoozing the bad one. This is what I got...

"Cannot postpone the reminder. The message you specified cannot be found."

After clicking OK, I got:

There is an error snoozing the reminder "AO Holiday: Christmas". Snooze
operation terminated.

Then the reminder dialog comes back and the only thing I can do is dismiss
it, but it NEVER GOES AWAY!!!!!
 
N

Nikki Peterson

He stated that he had tried that already.

Nikki

Try starting Outlook one time with the /cleanreminders switch.

start->run->outlook.exe /cleanreminders - Note the space after the .exe

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Kipp Woodard asked:

| Thanks Nikki. That did not fix it.
|
| It found many similar ones, and I was able to simply delete them.
| However, it did not find this particular one that I can not get rid
| of.
|
| I tried adding another exactly like it, and I was able to. Then they
| both popped up as overdue. I was able to dismiss the new one and it
| did not come back. However, the problem one did come back.
|
| Next I tried Snoozing the bad one. This is what I got...
|
| "Cannot postpone the reminder. The message you specified cannot be
| found."
|
| After clicking OK, I got:
|
| There is an error snoozing the reminder "AO Holiday: Christmas".
| Snooze operation terminated.
|
| Then the reminder dialog comes back and the only thing I can do is
| dismiss it, but it NEVER GOES AWAY!!!!!
|
| "Nikki Peterson" wrote:
|
|| Do an advanced find on the calendar and I would check your
|| tasks as well.
||
|| - Press Ctrl + Shift + F
|| - Change the Look For: text box to ANY TYPE OF OUTLOOK ITEM
|| - Search for the word(s): The subject of the Christmas Pop-up
|| - Click Find Now
||
|| Please let me know if this helps.
||
|| Nikki
||
|| message || Sounds wonderful, but it is not. I have a reminder for Christmas
|| pop up every time I start Outlook. If I click Dismiss it still
|| comes back the next time I open Outlook. If I click Open, nothing
|| happens. This particular Calendar event does not appear on my
|| calendar when I go and look at the date.
||
|| I tried doing "Outlook.exe /cleanreminders". It does not work, even
|| when I ensure via Task Manager that Outlook is not running.
||
|| I tried ScanPST.exe. It had no impact.
||
|| Where is this calendar event coming from? Why can't I make it go
|| away?
 
N

Nikki Peterson

What version of Outlook do you use?
What version of Operating system?

Instructions for Outlook 2007

See the following link for information on how to use
this switch VERY EASY:
http://office.microsoft.com/en-us/outlook/HP012185891033.aspx

Or if you use Outlook 2003

The following page explains the Command-Line switches for 2003:
http://office.microsoft.com/en-us/outlook/HP010031101033.aspx

The command line looks kinda like (Depends on what version of Outlook
you are using as to WHERE your Outlook.exe file is located):

"C:\Program Files\Microsoft Office\Office11\Outlook.exe " /CleanReminders

Note: Paths that include spaces between words must be enclosed in quotation
marks (") and are case sensitive.

Nikki

Do an advanced find on the calendar and I would check your
tasks as well.

- Press Ctrl + Shift + F
- Change the Look For: text box to ANY TYPE OF OUTLOOK ITEM
- Search for the word(s): The subject of the Christmas Pop-up
- Click Find Now

Please let me know if this helps.

Nikki

Sounds wonderful, but it is not. I have a reminder for Christmas pop up
every time I start Outlook. If I click Dismiss it still comes back the next
time I open Outlook. If I click Open, nothing happens. This particular
Calendar event does not appear on my calendar when I go and look at the
date.

I tried doing "Outlook.exe /cleanreminders". It does not work, even when I
ensure via Task Manager that Outlook is not running.

I tried ScanPST.exe. It had no impact.

Where is this calendar event coming from? Why can't I make it go away?
 
K

Kipp Woodard

Thanks Nikki. I have had no problems running that command. The problem is
that it does not get rid of this particular reminder.

I am using Outlook 2007. How do I get rid of the current calendar? I
exported it, but I don't see a way to delete it.
 
D

Diane Poremsky [MVP]

you're using a pst? first I would try the /resetfolders switch and if they
didn't help, I'd either try outlookspy to delete the hidden reminder folder
and browse for the christmas entry in the calendar - or make a new pst and
move everything to it. (It would depend how much time I wanted to waste and
how much I wanted to investigate.)

http://www.outlook-tips.net/howto/delete_rr.htm has the basics for using spy
to delete hidden items but you'll need to find the reminder folder and
browse the calendar folder to see if there is an errant christmas
appointment.



--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
K

Kipp Woodard

Thanks.

I installed OutlookSpy, but I don't know how to use it to find this reminder
(or anything else for that matter). I'm not able to figure it out from the
contents of the OutlookSpy how-to's either.

Kipp

Diane Poremsky said:
you're using a pst? first I would try the /resetfolders switch and if they
didn't help, I'd either try outlookspy to delete the hidden reminder folder
and browse for the christmas entry in the calendar - or make a new pst and
move everything to it. (It would depend how much time I wanted to waste and
how much I wanted to investigate.)

http://www.outlook-tips.net/howto/delete_rr.htm has the basics for using spy
to delete hidden items but you'll need to find the reminder folder and
browse the calendar folder to see if there is an errant christmas
appointment.



--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Kipp Woodard said:
Thanks Nikki. I have had no problems running that command. The problem
is
that it does not get rid of this particular reminder.

I am using Outlook 2007. How do I get rid of the current calendar? I
exported it, but I don't see a way to delete it.
 
K

Kipp Woodard

I was able to find the reminder using OutlookSpy. I tried to delete it, but
it would not go away. It prompted me as to whether I wanted to delete it,
but it never goes away.

I was able to delete other reminders in the list with no problem.

Ideas?

Diane Poremsky said:
you're using a pst? first I would try the /resetfolders switch and if they
didn't help, I'd either try outlookspy to delete the hidden reminder folder
and browse for the christmas entry in the calendar - or make a new pst and
move everything to it. (It would depend how much time I wanted to waste and
how much I wanted to investigate.)

http://www.outlook-tips.net/howto/delete_rr.htm has the basics for using spy
to delete hidden items but you'll need to find the reminder folder and
browse the calendar folder to see if there is an errant christmas
appointment.



--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Kipp Woodard said:
Thanks Nikki. I have had no problems running that command. The problem
is
that it does not get rid of this particular reminder.

I am using Outlook 2007. How do I get rid of the current calendar? I
exported it, but I don't see a way to delete it.
 
N

Nikki Peterson

I would try the switch that Diane (MVP Guru) suggested first.
It is used the same as the clean reminders was.

The /resetfolders, Restores missing folders at the default
delivery location.

"c:\program files\microsoft office\office12\outlook.exe" /ResetFolders

If this doesn't do the trick, I would create a new pst and set outlook
to use that pst as your "delivery location". Then copy all the info from
the old pst into the new pst.

Nikki

Thanks Nikki. I have had no problems running that command. The problem is
that it does not get rid of this particular reminder.

I am using Outlook 2007. How do I get rid of the current calendar? I
exported it, but I don't see a way to delete it.
 
N

Nikki Peterson

I should have added the following link that Microsoft
has placed the MOST EXCELLENT Help and How
To. This link explains about changing your pst's and
making a new one and then how to set it as your new
e-mail deliver location:

Change the data file where content is saved
http://office.microsoft.com/en-us/outlook/HA101219551033.aspx?pid=CH102499831033

Nikki

I would try the switch that Diane (MVP Guru) suggested first.
It is used the same as the clean reminders was.

The /resetfolders, Restores missing folders at the default
delivery location.

"c:\program files\microsoft office\office12\outlook.exe" /ResetFolders

If this doesn't do the trick, I would create a new pst and set outlook
to use that pst as your "delivery location". Then copy all the info from
the old pst into the new pst.

Nikki

Thanks Nikki. I have had no problems running that command. The problem is
that it does not get rid of this particular reminder.

I am using Outlook 2007. How do I get rid of the current calendar? I
exported it, but I don't see a way to delete it.
 
K

Kipp Woodard

Thanks Nikki.

I'll have to go with the new PST. I have already tried /resetfolders.
 
N

Nikki Peterson

Let me know how it goes.

Kinda ignore the first part about RSS feeds and stuff, it does give
you the answer you need if you read on.

Nikki

Thanks Nikki.

I'll have to go with the new PST. I have already tried /resetfolders.
 
D

Diane Poremsky [MVP]

it sounds like a new pst is in order then.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Kipp Woodard said:
I was able to find the reminder using OutlookSpy. I tried to delete it,
but
it would not go away. It prompted me as to whether I wanted to delete it,
but it never goes away.

I was able to delete other reminders in the list with no problem.

Ideas?

Diane Poremsky said:
you're using a pst? first I would try the /resetfolders switch and if
they
didn't help, I'd either try outlookspy to delete the hidden reminder
folder
and browse for the christmas entry in the calendar - or make a new pst
and
move everything to it. (It would depend how much time I wanted to waste
and
how much I wanted to investigate.)

http://www.outlook-tips.net/howto/delete_rr.htm has the basics for using
spy
to delete hidden items but you'll need to find the reminder folder and
browse the calendar folder to see if there is an errant christmas
appointment.



--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Kipp Woodard said:
Thanks Nikki. I have had no problems running that command. The
problem
is
that it does not get rid of this particular reminder.

I am using Outlook 2007. How do I get rid of the current calendar? I
exported it, but I don't see a way to delete it.

:

What version of Outlook do you use?
What version of Operating system?

Instructions for Outlook 2007

See the following link for information on how to use
this switch VERY EASY:
http://office.microsoft.com/en-us/outlook/HP012185891033.aspx

Or if you use Outlook 2003

The following page explains the Command-Line switches for 2003:
http://office.microsoft.com/en-us/outlook/HP010031101033.aspx

The command line looks kinda like (Depends on what version of Outlook
you are using as to WHERE your Outlook.exe file is located):

"C:\Program Files\Microsoft Office\Office11\Outlook.exe "
/CleanReminders

Note: Paths that include spaces between words must be enclosed in
quotation
marks (") and are case sensitive.

Nikki

Do an advanced find on the calendar and I would check your
tasks as well.

- Press Ctrl + Shift + F
- Change the Look For: text box to ANY TYPE OF OUTLOOK ITEM
- Search for the word(s): The subject of the Christmas Pop-up
- Click Find Now

Please let me know if this helps.

Nikki

message
Sounds wonderful, but it is not. I have a reminder for Christmas pop
up
every time I start Outlook. If I click Dismiss it still comes back
the
next
time I open Outlook. If I click Open, nothing happens. This
particular
Calendar event does not appear on my calendar when I go and look at
the
date.

I tried doing "Outlook.exe /cleanreminders". It does not work, even
when
I
ensure via Task Manager that Outlook is not running.

I tried ScanPST.exe. It had no impact.

Where is this calendar event coming from? Why can't I make it go
away?
 
K

Kipp Woodard

OK, here is how it went...

I created the new PST, but when I went to import the old one I found that I
did not know the password to it.

I downloaded PstPassword from download.com. It is free, and it worked. I
had to wade through all the offerings for the same type of thing for $10 and
up.

So, I my Outlook back and reconfigured, as far as I can tell, and the ghost
of Christmas 2008 finally past.

Thanks for your help Nikki, and thanks to the others who contributed.

Kipp
 
N

Nikki Peterson

I am so glad you got it taken care of. Thanks for sharing your experience.

Nikki

OK, here is how it went...

I created the new PST, but when I went to import the old one I found that I
did not know the password to it.

I downloaded PstPassword from download.com. It is free, and it worked. I
had to wade through all the offerings for the same type of thing for $10 and
up.

So, I my Outlook back and reconfigured, as far as I can tell, and the ghost
of Christmas 2008 finally past.

Thanks for your help Nikki, and thanks to the others who contributed.

Kipp
 

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